topic Re: American Express Charge-off in Rebuilding Your Credit

American Express Charge-off

BeEasyMark — Wed, 21 Aug 2019 14:22:19 GMT

Hi,

I have an AMEX account that was charged-off and closed in 2015. I decided to call AMEX in 2016 to pay off the account. At the time, there was a collection agency (I think it was Nationwide) that I dealt with. I was put onto a 3-month payment program and was supposed to be sent an Optima application afterwards. After I paid off the account, I did not receive the application. This most likely happened because I was in between addresses just moving back into the country. The account is being reported on my TU and EX as shown below. Any suggestions on what I can do at this point? Nationwide doesn't seem to exist anymore. I tried calling for a reinstatement but they said I should just reapply for a card.

Thanks for any help!

American Express CLOSED

EQUIFAX TRANSUNION EXPERIANLast UpdatedPayment StatusWorst DelinquencyBalanceCredit Limit


–	10/2016	10/2016
–	Payment after charge off/collection	Paid account/was a charge-off
–	None Reported	Charge Off/Other Derog
–	$0	–
–	–	–

EQUIFAX TRANSUNION EXPERIANClosed DateOpen DateLast ActivityTerms


–	08/12/2013	–
–	08/2002	08/2002
–	–	–
–	–	1 Month

Re: American Express Charge-off

Anonymous — Wed, 21 Aug 2019 15:47:42 GMT

@BeEasyMark wrote:
Hi,

I have an AMEX account that was charged-off and closed in 2015. I decided to call AMEX in 2016 to pay off the account. At the time, there was a collection agency (I think it was Nationwide) that I dealt with. I was put onto a 3-month payment program and was supposed to be sent an Optima application afterwards. After I paid off the account, I did not receive the application. This most likely happened because I was in between addresses just moving back into the country. The account is being reported on my TU and EX as shown below. Any suggestions on what I can do at this point? Nationwide doesn't seem to exist anymore. I tried calling for a reinstatement but they said I should just reapply for a card.

Thanks for any help!

American Express CLOSED
EQUIFAX TRANSUNION EXPERIANLast UpdatedPayment StatusWorst DelinquencyBalanceCredit Limit

–
10/2016
10/2016
–
Payment after charge off/collection
Paid account/was a charge-off
–
None Reported
Charge Off/Other Derog
–
$0
–
–
–
–

MORE DETAILS
EQUIFAX TRANSUNION EXPERIANClosed DateOpen DateLast ActivityTerms

–
08/12/2013
–
–
08/2002
08/2002
–
–
–
–
–
1 Month

I also had a CO account with AMEX. PIF in May 2019, was pre approved for AMEX Gold at the end of May. Applied and got the card no problem. What they told you was probably correct. One way to check is head over to the pre-approval page and see what that pulls up. Keep us updated.

Re: American Express Charge-off

Aspireto850 — Wed, 21 Aug 2019 17:26:25 GMT

@BeEasyMark,

What are you trying to accomplish? Do you want the Optima card or the credit reporting modified?

+1 to the other comment

Re: American Express Charge-off

Aspireto850 — Wed, 21 Aug 2019 17:28:19 GMT

@DB2019,

Out of curiosity, when did your Amex account get CO'd? Did you pay them directly or thru their internal collections group? Thanks for the info.

Re: American Express Charge-off

Anonymous — Wed, 21 Aug 2019 17:50:36 GMT

@Aspireto850 wrote:
@DB2019,

Out of curiosity, when did your Amex account get CO'd? Did you pay them directly or thru their internal collections group? Thanks for the info.

It CO in August or September of 2016. I paid them directly. From what I have read, they do all of their own collections in house, so even if you paid their collection "arm", it still is paying AMEX. I don't believe they sell debts. Did you check the pre approval site yet?

Re: American Express Charge-off

BeEasyMark — Wed, 21 Aug 2019 20:54:44 GMT

@Aspireto850,

In a perfect world, I want to get an Optima because I’d like to reopen that account that was open in 2002.

Re: American Express Charge-off

BeEasyMark — Wed, 21 Aug 2019 21:20:04 GMT

@DB2019,

Were there any updates to your old account reporting or is it a completely new account?

Re: American Express Charge-off

Anonymous — Wed, 21 Aug 2019 21:34:43 GMT

@BeEasyMark wrote:
@DB2019,

Were there any updates to your old account reporting or is it a completely new account?

Old account listed as "Paid After Charge Off". Brand new account on CR for new card, however I did keep my original Member Since date on my account. Obviously that means nothing for reporting to the CRA's though.

Re: American Express Charge-off

renamariee — Wed, 21 Aug 2019 21:58:51 GMT

I'm not sure if it's the same Nationwide Credit but I do have a number for them, 1-800-899-0885.

https://www.ncirm.com/

Re: American Express Charge-off

BeEasyMark — Thu, 22 Aug 2019 13:53:27 GMT

@renamariee

Just called that Nationwide Credit and they said they don’t handle American Express anymore

Re: American Express Charge-off

Anonymous — Fri, 23 Aug 2019 00:53:31 GMT

I had an account that charged off in 2013 I paid it off the end of 2018 and was preaproved for a Hilton card end of June 2019. I was offered the optima but decided to wait.

Re: American Express Charge-off

BeEasyMark — Fri, 23 Aug 2019 18:28:17 GMT

@Tq120

I assume the charged off account still stays on your credit report?

Re: American Express Charge-off

sjt — Sat, 24 Aug 2019 00:27:48 GMT

@BeEasyMark wrote:
Hi,

I have an AMEX account that was charged-off and closed in 2015. I decided to call AMEX in 2016 to pay off the account. At the time, there was a collection agency (I think it was Nationwide) that I dealt with. I was put onto a 3-month payment program and was supposed to be sent an Optima application afterwards. After I paid off the account, I did not receive the application. This most likely happened because I was in between addresses just moving back into the country. The account is being reported on my TU and EX as shown below. Any suggestions on what I can do at this point? Nationwide doesn't seem to exist anymore. I tried calling for a reinstatement but they said I should just reapply for a card.

Thanks for any help!

American Express CLOSED
EQUIFAX TRANSUNION EXPERIANLast UpdatedPayment StatusWorst DelinquencyBalanceCredit Limit

–
10/2016
10/2016
–
Payment after charge off/collection
Paid account/was a charge-off
–
None Reported
Charge Off/Other Derog
–
$0
–
–
–
–

MORE DETAILS
EQUIFAX TRANSUNION EXPERIANClosed DateOpen DateLast ActivityTerms

–
08/12/2013
–
–
08/2002
08/2002
–
–
–
–
–
1 Month

Call the Amex Global Collection Department at 800-921-6490 or 800-700-7619