topic Re: PayPal/Synchrony Late Payments in Rebuilding Your Credit

PayPal/Synchrony Late Payments

Anonymous — Mon, 11 Nov 2019 20:15:49 GMT

First, I would like to thank you for taking the time to read my post and I would greatly appreciate any advice that you can offer.

Making a very long story short ... Several months ago my mother experienced a near-fatal brain injury from a fall that she sustained. This accident occurred over 500 miles away from our homes, while she was on vacation. Going into her second month in the trama unit my stepfather informed me that this was more than he could deal with and essentially abandoned her. Due to this, I was left as her sole caregiver and had to make multiple extended stay trips to be with her. It wasn't until going into the ninth month before I was able to get her transferred back to our home area, During this time I experienced financial hardships due to the strain this accident brought to both my mother and me. While I struggled to make the minimum payments on my credit cards, I tried to play the system and would only make partial payments to PayPal, due to the fact that at the time I was aware they were not yet repeating to credit agencies. While still continuing to pay my bills in this manner PayPal/Synchrony started reporting activity to monitoring agencies. I was made aware of this due to an alert that I received from CreditWise while I was out of state with her. This occurred while I was in the process of cashing out my 401K in order to pay off a large majority of my debt, however, I was unable to do so before the negativity reports hit my credit file. Once Synchrony started posted previous monthly activity I have a 30, 60, 90-day late payment, again due to the fact that I was only making partial payments, as an example, the monthly payment was $150 and I would only pay $75.00. During this time I also ran all of my credit cards to the max due to needing to use credit for hotel stays, gas, food, etc. Due to a high credit usage ratio, my credit score took a hard hit. Then once these late payments hit my report my score dropped an additional 85 points, to somewhere around 580. Since then I have paid off PayPal/Synchrony and made huge strides in paying off the others, my overall debt ratio is now below 25%. Also, my score has now gone back up and is currently at 647.

I now have my mother in a nursing home back in our home area and while life will never be the same for her/us, things are much better.

What advice can you give me on taking care of these 30, 60, 90-day late payments? I apologize for my lack of knowledge, however, I've read a little about goodwill letters however, I am unsure. Any assistance you can provide will be greatly appreciated, as I will soon try and buy a house that will be handicap accessible with the hopes of someday having her stay with me from time-to-time just to give her somewhat of what she lost due to the accident.

Again, thank you for taking the time to read my post,

GBC1969

Re: PayPal/Synchrony Late Payments

FireMedic1 — Mon, 11 Nov 2019 21:31:48 GMT

Sorry all this happened to you. Least things are somewhat back to normal now. Sync can be tough to GW. Sometimes they give in. All you can really do is try the GW letters. Explain all that happened and be honest you made the short payments due to the situation. You could explain in your letters that they can see you were charging thngs not in your home area. Even send in some kind of proof where Mom was and is now. Then hope it lands on someones desk that has a heart and will grant to remove the lates. You can read about it here. It has example letters you can compare and figure how to address the best way to get it done. I wish you the best of luck. Glad Mom's close now. Good Luck!

https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/The-Saturation-Technique-Best-GW-adjustment-odds/td-p/4727098

Re: PayPal/Synchrony Late Payments

Anonymous — Mon, 11 Nov 2019 21:37:03 GMT

Thank you so much!

Re: PayPal/Synchrony Late Payments

FireMedic1 — Mon, 11 Nov 2019 21:43:04 GMT

I hope it can be accomplished. If not. Time flies by fast. If they were in order month to month, back too back. They will fall off as one string from the date of the first late.

Re: PayPal/Synchrony Late Payments

Anonymous — Mon, 11 Nov 2019 23:37:48 GMT

7 years though, right?

Re: PayPal/Synchrony Late Payments

FireMedic1 — Mon, 11 Nov 2019 23:45:57 GMT

Yes. From the DoFD.

Re: PayPal/Synchrony Late Payments

Envisioner — Mon, 18 Nov 2019 15:19:22 GMT

I myself actually sent out a goodwill letter to Synchrony Bank two weeks ago and received a call from them the next day resulting in my 90 day lates being upgraded to current accounts which were closed by consumer (which they were not).

I was told they have a "Humanitarian policy" which I was deemed elligible for due to what the person who helped me described as a "horrific" event, which it was.

My goodwill letter was six paragraphs and two pages long though impeccably formatted and written as I am a professional writer.

Seeing as how my experience was traumatic but not tragic, I imagine that if you were to write a letter detailing the event, what steps you were taking before advancement, the negative effects of your ordeal and your progress towards financial stability you will fall under the same humanitarian policy.

I have PM'ed you the two email addresses I used. My subject title was "Document enclosed. Thank you ma'am." The email possessed only the attachment with the document title "SF" for Synchrony Financial and the message "Thank you."

Good luck

Re: PayPal/Synchrony Late Payments

Anonymous — Fri, 22 Nov 2019 11:32:22 GMT

I am experiencing a similar situation. Can you provide more details on your success? It would be greatly appreciated! Thank you in advance!

Re: PayPal/Synchrony Late Payments

Anonymous — Thu, 05 Mar 2020 21:29:20 GMT

I finally found the time to properly write my Goodwill Letter and just sent it. Thank you to those that responded, I greatly appreciate the community support!

Wish me luck everyone!

GBC

Re: PayPal/Synchrony Late Payments

Anonymous — Sat, 11 Apr 2020 11:47:57 GMT

Hello! Just sent you a PM on this. This post is kinda old so taking a chance! I got dinged with a 30 day late from April 2019...before the June 2019 reporting period I read from several articles would apply. Hoping to get this removed! The ONLY late payment on my prestine credit report 😩😩

Re: PayPal/Synchrony Late Payments

Anonymous — Sat, 11 Apr 2020 11:52:39 GMT

@Anonymous wrote:
I finally found the time to properly write my Goodwill Letter and just sent it. Thank you to those that responded, I greatly appreciate the community support!

Wish me luck everyone!
GBC

Hello! I am preparing to write a letter as well and have inquired about a contact email. Did you have any success!?

Re: PayPal/Synchrony Late Payment

Anonymous — Sun, 12 Apr 2020 05:36:16 GMT

I did not get the dm, send it again please.

and no, my letter to the president on synchrony was unsuccessful.

again, send me the dm and we will discuss.

PayPal Credit Account

Anonymous — Wed, 06 May 2020 23:38:37 GMT

I had a PayPal Credit account that I got behind on due to a family emergency that is documented here.

In attempting to research the months that I failed to make a full payment I noticed that PayPal has deleted my account activity from my normal PayPal login. Since I do not have access to this information is it a disputable matter in getting this information removed from my credit report?

Re: PayPal Credit Account

Anonymous — Wed, 06 May 2020 23:42:19 GMT

It's valid info, so no, it should not be disputed, and Synchrony will most likely verify to that.

You've already received advice in your linked thread to GW them.

Re: PayPal Credit Account

Anonymous — Thu, 07 May 2020 00:34:40 GMT

I was simply asking if information should still be available to me that's all.

Re: PayPal Credit Account

Jnbmom — Thu, 07 May 2020 00:36:25 GMT

@Anonymous wrote:
It's valid info, so no, it should not be disputed, and Synchrony will most likely verify to that.

You've already received advice in your linked thread to GW them.

Re: PayPal Credit Account

Anonymous — Thu, 07 May 2020 01:23:33 GMT

wow, hate that I asked now.

Re: PayPal Credit Account

Remedios — Thu, 07 May 2020 13:42:51 GMT

@Anonymous that's not a disputable info.

Basically, when you get e-statements, you're supposed to save or print them, that's your access to all information previously contained in your account.

Re: PayPal/Synchrony Late Payments

Anonymous — Fri, 21 Aug 2020 21:03:58 GMT

Can you send me the emails