topic Re: Verizon Wireless Email to CEO for Collections Success in Rebuilding Your Credit https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5963260#M613303 <P>Success! Experian didnt send a notification but I no longer see it on my report.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>Transunion - Gone!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20200324_031128.jpg" style="width: 999px;"><img src="https://ficoforums.myfico.com/t5/image/serverpage/image-id/57413iED112A1A3FD27DEE/image-size/large?v=v2&amp;px=999" role="button" title="20200324_031128.jpg" alt="20200324_031128.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>Equifax - Gone!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20200324_031109.jpg" style="width: 999px;"><img src="https://ficoforums.myfico.com/t5/image/serverpage/image-id/57414i79F872FA9EEEA1F6/image-size/large?v=v2&amp;px=999" role="button" title="20200324_031109.jpg" alt="20200324_031109.jpg" /></span></P><P>&nbsp;</P> Thu, 26 Mar 2020 15:45:27 GMT Anonymous 2020-03-26T15:45:27Z Verizon Wireless Email to CEO for Collections Success https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5958012#M613094 <P>Backstory:</P><P>I switched from Verizon Wireless back in April 2018 because I was deploying and needed a carrier that worked internationally. I was informed to return my iphone X to satisfy my account. I returned the device via the RMA sent and deployed overseas. A year passed recieved notification from Verizon Wireless that I owed a balance for my device not being returned. Called several reps but did not get resolution. The account went to collections and was sold in Sept 2019 to a third party. Because it went to a third party collections, if I paid the debt collector, I would still have the verizon wireless charge off on my account with a balance; the third party never appeared.&nbsp;</P><P>Fast forward to a few days ago, I submitted a complaint via this link:&nbsp;<A href="https://www.verizon.com/about/our-company/leader/contact/870973" target="_blank" rel="noopener">https://www.verizon.com/about/our-company/leader/contact/870973</A>.</P><P>Approximately 30minutes later, I received a call from a brilliant analyst. He immediately asked a few questions. He then searched for the device and discovered it was in their warehouse which made the collection erroneous. He then submitted a correspondence to their legal team for the next course of action.&nbsp;</P><P>I received a call today that the derogatory input will be removed&nbsp; and the third party will be satisfied. It will take 3-5 business days for action to complete and 30-60 days to fix the credit report error. I am&nbsp; very thankful for the analyst who assisted me.&nbsp;</P> Sat, 21 Mar 2020 01:19:03 GMT https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5958012#M613094 Anonymous 2020-03-21T01:19:03Z Re: Verizon Wireless Email to CEO for Collections Success https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5958055#M613097 <P>Congratulations on your success!</P> Sat, 21 Mar 2020 01:44:31 GMT https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5958055#M613097 AllZero 2020-03-21T01:44:31Z Re: Verizon Wireless Email to CEO for Collections Success https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5959588#M613185 <P>Nice. Glad they tracked the phone or it would have been an entire different story. Congrats!</P> Sun, 22 Mar 2020 22:52:53 GMT https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5959588#M613185 FireMedic1 2020-03-22T22:52:53Z Re: Verizon Wireless Email to CEO for Collections Success https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5963260#M613303 <P>Success! Experian didnt send a notification but I no longer see it on my report.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>Transunion - Gone!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20200324_031128.jpg" style="width: 999px;"><img src="https://ficoforums.myfico.com/t5/image/serverpage/image-id/57413iED112A1A3FD27DEE/image-size/large?v=v2&amp;px=999" role="button" title="20200324_031128.jpg" alt="20200324_031128.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>Equifax - Gone!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20200324_031109.jpg" style="width: 999px;"><img src="https://ficoforums.myfico.com/t5/image/serverpage/image-id/57414i79F872FA9EEEA1F6/image-size/large?v=v2&amp;px=999" role="button" title="20200324_031109.jpg" alt="20200324_031109.jpg" /></span></P><P>&nbsp;</P> Thu, 26 Mar 2020 15:45:27 GMT https://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Verizon-Wireless-Email-to-CEO-for-Collections-Success/m-p/5963260#M613303 Anonymous 2020-03-26T15:45:27Z