topic Re: Experian and Equifax not updating reports after disputes in Rebuilding Your Credit

Experian and Equifax not updating reports after disputes

PizzaAngel84 — Wed, 05 May 2021 03:05:59 GMT

Hi everyone,

I got a creditor to agree to grant a goodwill request for a late payment in 2019. I have maintained perfect payment history since and it was caused due to me being in the hospital for 3 months. It's still an open card and I received a letter from them granting my request to have the 30 day late payment removed...but Experian and Equifax are giving me sooo much trouble. First...Equifax changed the 30 day late payment to 60 days late...and is stating that is what my creditor submitted...which my creditor is denying. I think someone in the dispute department misread the part in the letter stating to give the creditors 60 days to fix the issue...and I have submitted the dispute twice but they take almost a month to get back to me and no changes are made. With Experian, they removed the late payment under some notes, but did not update the payment history...so it will continue to report as a derogatory account (that late payment was my only "baddie") until 2025. I have disputed this over the phone...online...had the creditor try...it's just been a headache. The creditor actually got it reporting properly for a week..and all of a sudden I got a notification that my dispute request was received (which I hadn't submitted anything), and then it was back to reflecting a 30 day late payment. Has anyone had this kind of trouble? It's driving me insane...

Re: Experian and Equifax not updating reports after disputes

gdale6 — Wed, 05 May 2021 03:08:54 GMT

If you have a letter indicating that the late payment is to be removed just file a CFPB complaint on the CRAs not getting it right, upload the letter as proof of your claim.

Re: Experian and Equifax not updating reports after disputes

PizzaAngel84 — Wed, 05 May 2021 04:23:24 GMT

Thank you so much!!

Re: Experian and Equifax not updating reports after disputes

Anonymous — Sat, 31 Jul 2021 23:19:51 GMT

How long does a CFPB complaint take? Never heard of such.

Re: Experian and Equifax not updating reports after disputes

coldfusion — Sun, 01 Aug 2021 08:45:13 GMT

It can take up to 60 days depending upon the nature of the complaint and who the complaint is filed against.