topic Re: GM financial GW in Rebuilding Your Credit

GM financial GW

fbc200384 — Mon, 21 Aug 2023 10:19:40 GMT

Hello people, well this year has been good and bad. Bought my first house in March but after that each month old collections came back. Scores were hanging around 700s now back to low 600s. Not good. I'm taking care of all that soon but I want to first try and remove some late payments on my auto loan with GM financial from 2019. I've searched for information but hard to find. I want to try and email the CEO. If that doesn't work, I'll write the GW letter. Any information you guys have on GM is greatly appreciated. Email, numbers, etc

Re: GM financial GW

FireMedic1 — Mon, 21 Aug 2023 19:44:49 GMT

Cant say I've seen GW's from car loans. Few and far between. Try ceoemail.com. Good Luck!

Re: GM financial GW

IamWesty12 — Wed, 23 Aug 2023 02:56:28 GMT

@fbc200384 wrote:
Hello people, well this year has been good and bad. Bought my first house in March but after that each month old collections came back. Scores were hanging around 700s now back to low 600s. Not good. I'm taking care of all that soon but I want to first try and remove some late payments on my auto loan with GM financial from 2019. I've searched for information but hard to find. I want to try and email the CEO. If that doesn't work, I'll write the GW letter. Any information you guys have on GM is greatly appreciated. Email, numbers, etc

@fbc200384 hello. I try to always look at at glass half full vs half empty but for this I can only speak to my own experiences. I had a stellar 100% on time payment history with GM financial since 2015 > today. I have a total of 4 cars with them (1 buy/3 leases including my current lease of 2020 Terrain). Let me start by saying I fully understand and know that paying on time is fully my responsibility. This is not the case. In January of this year I paid my monthly pymt like always on the GMC app. I paid, got a confirmation # and went about my life. I also got the confirmation from my credit union of said pymt. Flash forward to February and I get a notification on myfico app that I have a late payment!!!!!!! I panic thinking someone has stolen my identity and done something terrible. Upon review, it was GMC adding a 30 day late pymt on my CR's. I quickly logged onto my GMC app and see the past payment overdue and again, can not figure out what went down. Longer story slightly shorter, in January for the payment I used some of my GMC rewards points toward my lease pymt and the balance as usual using my CU. I dug deep and found out that my CU had somehow reversed my pymt due to a pending payment that was in limbo. Keeping in mind I had gotten confirmation #'s from both GMC and my credit union I called GMC immediately and got the token "I am sorry, although we sympathize with your situation, GMC has to report accurate information and can not issue a GW for the late payment. I HUCA and got the same verbatum. That night when home, I looked up the CEO, who is Mary Barra and emailed her the entire story above. I was so happy when 2 days later I got a voice mail from GMC executive response team telling me they received my email and to call them. I called them almost immediately and thanked them for replying so soon after sending Mary Barra an email. After a few minutes of going over the details and putting me on hold a few times, I was appalled when I got the same response from the rep on the phone. I even kindly mentioned that I have been a loyal customer, 4 new vehicles through them as a single Mom with never being late before and pointing out the obvious with this 30 day late that sticks out like the ugly duckling it is and even then they kept shoving down my throat they have to report accurate info, yada yada yada. Heck since then each and every payment has continued to be on time (as it should). I have since emailed back to Mary Barra probably another 4 or 5 times and literally every time I do this within 2 days I get another phone call from their executive response team but then the same canned reply. Again, my responsibility and of course in hind sight I should have been more diligent in rechecking my finances, but when you get confirmation numbers from both like every other pymt I have made I did not think twice. To this day GMC has not budged and that is with close to 10 years of monthly pymts made and GMC will not budge. I even tried speaking to their humane side stating that every situation is not black or white and that sometimes giving a good customer the benefit of the doubt is the right move but alas GMC shut me down. Honestly, if I could, I would start a PR nightmare for them. This was so upsetting to me that when my latest lease is up in December I will be walking away from my GMC and heading to one of their competitors. I realize what I do is not going to hurt them and I am a drop in a bucket full of drops, but shame on GMC. Now this is just my situation, so please, give it a try and ask them for a GW. I will keep my fingers crossed for you and will send you good vibes. But I also had to post this due to my very situation. BTW, my scores on all 3 CR's dropped btw 52-58 points and it was devastating to me. To see one 30 day late payment in a see of green checkmarks dating back so many months still pains me. Even the posts that I was able to find online said that if a customer was in good standing this would be a no brainer for the company to extend a show of good faith and GW it, but GMC refused to do so. Please keep us posted. Sorry for the long reply I guess I can't seem to even reply with a quick response lol!

Re: GM financial GW

FireMedic1 — Wed, 23 Aug 2023 11:09:40 GMT

@IamWesty12Im so sorry. Were just the little people and no matter how much were in the right. We always lose. Least in 2 yrs it wont mean much at all. I know it doesnt make you feel any better. But in time it will be a distant memory. Still sucks. Chin up!

Re: GM financial GW

IamWesty12 — Thu, 24 Aug 2023 00:47:59 GMT

@FireMedic1 wrote:
@IamWesty12Im so sorry. Were just the little people and no matter how much were in the right. We always lose. Least in 2 yrs it wont mean much at all. I know it doesnt make you feel any better. But in time it will be a distant memory. Still sucks. Chin up!

@FireMedic1 I appreciate you and your kind words! To say I was devastated truly would be an understatement. You are correct though, each month this stings less and less to both my scores and my pysche lol! I understand in reality what I do isn't going to effect GMC in any way, but I can not wait until my lease is up in December and I walk away from GMC. I have been researching the Ford Bronco, Kia Telluride, Hyundai Tuscon and of course the I REALLY want a MB GLA 250 Metallic Black SUV but alas.......we can't always get what we want

Re: GM financial GW

bakenshake — Mon, 11 Sep 2023 10:52:41 GMT

there are credit attorneys who can apply strong pressure in cases like these. they would file a lawsuit against gmc for blablabla reason. gmc would remove the baddy to avoid the litigation. the question is how much the atty would want to get that result for you. may not be worth the atty fee.

Re: GM financial GW

JoeRockhead — Mon, 11 Sep 2023 12:42:22 GMT

@bakenshake wrote:
there are credit attorneys who can apply strong pressure in cases like these. they would file a lawsuit against gmc for blablabla reason. gmc would remove the baddy to avoid the litigation. the question is how much the atty would want to get that result for you. may not be worth the atty fee.

If the information being reported is indeed accurate, they (creditors) have every right to report that information under federal law, period. A consumer's only hope to have accurate derogatory items removed from their credit reports any earlier than what the law allows would be for the creditor to grant a goodwill deletion, which is at the creditor's sole discretion. (or an EE after 6.5+ years)

Hiring an attorney to attempt removing accurately reported items from a credit report would be nothing more than an exercise in futility in addition to a huge waste of money as GMC isn't going to be intimidated by what would amount to a frivolous lawsuit lacking any legal merit or precedent to back it up. Any attorney who agreed to take someone's money in an attempt to remove accurate information is severely lacking any ethical standards.