topic Re: HSBC Card in Rebuilding Your Credit

HSBC Card

backontrackjack — Fri, 31 Jul 2009 21:28:57 GMT

I received a HSBC card in early 2008, I fell on some HARD times in September of 08 and was unable to pay them, I have 4 past dues with them (1-30 day, 1-60 day, 1-90, and 1-120). HSBC sent my account to Redline Recovery, and I've been paying them, and have managed to pay down the account. The high balance was $1034, I now have a balance of $128.

I think that Redline Recovery is some kind of internal collection agency, because I pulled all 3 of my reports and they are not listed, rather HSBC is listed, and it shows the account was closed by credit grantor.

When I called HSBC regarding my account, they tell me to cotact Redline Recovery.

My questions are:

how do I go about getting the late payments removed? should I do a GW? has anyone had success with HSBC?

and

has anyone had success with reopening a cc, specifically HSBC once it's been closed,

I'm confused as to who has the account. Please help

Re: HSBC Card

BungalowMo — Fri, 31 Jul 2009 21:56:44 GMT

Are both reporting? Does HSBC show a $0 balance?

Re: HSBC Card

backontrackjack — Fri, 31 Jul 2009 21:58:30 GMT

Only HSBC is reporting, and it's not showing a zero balance

Thanks

Re: HSBC Card

BungalowMo — Sat, 01 Aug 2009 00:35:10 GMT

Wow...that's interesting. HSBC isn't exactly "top of the line", but for them to use this company???

Just did a quick google search....these people are unreal!

You need to contact a higher up at HSBC. [Edited to remove personal information]
Clicking the above link, I found this.... www.us.hsbc.com

Get a letter together. Tell him you want to pay! Preferably PFD, or pay, remove baddies & reopen acct. But you do NOT feel secure dealing with a CA with such a horrific online reputation. Schmooze him & say you believe his company is above board & are better (or whatever) than the questionable collections co they're associated with.

Any one else have a better idea??

The posting of personal information belonging to another person is against the TOS.

Message Edited by LilMirth on 07-31-2009 08:35 PM

Re: HSBC Card

Anonymous — Fri, 31 Jul 2009 23:14:17 GMT

p.j.law didn't work, the other 2 didn't come back as mailer demon so maybe it got there...here's hoping....

Re: HSBC Card

backontrackjack — Fri, 31 Jul 2009 23:28:14 GMT

Thanks for the replies.

My apologies-the cc in question is Household Bank. I don't know if that makes a difference or not.

I too did a search on Redline and read all the complaints and grievances. I haven't had a problem with them (knock on wood), but that's probably because I've been paying them.

I will send GW letters out to everyone and their mama.

Re: HSBC Card

BungalowMo — Fri, 31 Jul 2009 23:28:59 GMT

@Anonymous wrote:
p.j.law didn't work, the other 2 didn't come back as mailer demon so maybe it got there...here's hoping....

OK...so you've sent to that address??? Excellent. How long ago??

Re: HSBC Card

BungalowMo — Fri, 31 Jul 2009 23:31:17 GMT

@backontrackjack wrote:
Thanks for the replies.

My apologies-the cc in question is Household Bank. I don't know if that makes a difference or not.

I too did a search on Redline and read all the complaints and grievances. I haven't had a problem with them (knock on wood), but that's probably because I've been paying them.

I will send GW letters out to everyone and their mama.

I has Household too....Mine ended up w/ Midland....

Message Edited by BungalowMo on 07-31-2009 07:31 PM

Re: HSBC Card

backontrackjack — Fri, 31 Jul 2009 23:38:44 GMT

Yeah-Redline has a bad rap. Before I knew any better (that is....before discovering this site), I had set up a payment plan with them. I've paid down my high balance, and currently owe $128, which I plan to pay next month. Before setting anything up with them, I should have contacted the OC and dealt with them instead. Isn't hindsight always 20/20?

I'm learning.

Ok-so you suggest that I send them a letter correct? I'll try that approach.

Thanks again

ETA-when I spoke to customer service at HH rgarding reopening my account, they said I would have to talk to Redline (scratching head), tha to me makes absolutely no sense. They're not the OC. Just to humor myself, I called Redline re reopening the account. They claim, that they would send a letter to HH on my behalf requesting they open the account. Right. I was in a good mood, I then asked, if HH usually reopened accounts once they were closed, and the RL person said, she can't say yes for sure, but it's highly probable. I was born at night but last night,

Please let me know your thoughts.

Re: HSBC Card

backontrackjack — Fri, 31 Jul 2009 23:40:42 GMT

BungalowMo-What was your experience with Midland?

Re: HSBC Card

Anonymous — Sat, 01 Aug 2009 17:08:11 GMT

Please let us know how this works out for you. I have been sent settlement offers from 3 different agencies that HSBC uses, including Redline. I am in the exact same situation you are in, right down to the timeframe that my card CHO. I am willing to PIF and would even open the card again but it is in CHO status. Can they reopen a CHO credit card?

I've been lurking here for almost six months and managed to gain 100 points so far. Hopefully, I'll have a house in a year.

Re: HSBC Card

BungalowMo — Sat, 01 Aug 2009 17:28:34 GMT

@Anonymous wrote:
Please let us know how this works out for you. I have been sent settlement offers from 3 different agencies that HSBC uses, including Redline. I am in the exact same situation you are in, right down to the timeframe that my card CHO. I am willing to PIF and would even open the card again but it is in CHO status. Can they reopen a CHO credit card?

I've been lurking here for almost six months and managed to gain 100 points so far. Hopefully, I'll have a house in a year.

Hey taratine...saw that mention of the 100 pt increase... SWEET!!!!

Keep up the good work & let us know if we can help out in any way!!

Re: HSBC Card

backontrackjack — Sat, 01 Aug 2009 21:40:17 GMT

Hi Taratine-I wil definitely keep you updated. BTW-Congrats on the 100 point jump. I hope to be like you soon. Hoping to qualify for a mortgage in the near future too!

Re: HSBC Card

Anonymous — Sun, 02 Aug 2009 19:30:32 GMT

any luck with the HSBC people?

Re: HSBC Card

Anonymous — Tue, 04 Aug 2009 12:13:42 GMT

what address did you use for HSBC? I need one to start writing to..

Re: HSBC Card

westo12 — Sat, 08 Aug 2009 23:55:23 GMT

I need HSBC address/email too, please!! Pretty please?

Man, this credit repair is a full time job!! On the plus side, this has been a learning experience for my daughter. I keep pulling her in my office showing her all the things I have to do and saying, you never EVER, EVER, EVER are going to mess up your credit. You hear me??!

Re: HSBC Card

westo12 — Sun, 09 Aug 2009 00:26:21 GMT

NEVER MIND. Found the addresses in another post. If anyone needs, let me know.