topic Re: Persistence with Goodwill Letters in Rebuilding Your Credit

Persistence with Goodwill Letters

Anonymous — Fri, 15 Jan 2010 22:58:43 GMT

Im grateful for the knowledge Ive gained through this forum. Persistence is the key to accomplishment. I attempted a GW letter to JCPenney and this was the initial response:

Based on your inquiry, we have reviewed your account record and verified that we have accurately reported your account history information to the major credit reporting agencies. Since we have reported accurate information pertaining to your account, we are unable to delete or modify the status as reported. If feel this is an error you can write to:

I sent the same email 3 days later and received this response:

Thank you for your recent inquiry regarding your JCPenney account, and the opportunity to be of service to you.
This email is to confirm that on January 13, 2010 we complied with your request.

This Email is written confirmation that a request has been sent to the major credit reporting agencies, to delete all derogatory information from your credit bureau file pertaining to the account shown above. Please retain this Email for future reference. We apologize for any inconvenience this matter may have caused you.

We appreciate you as a valued cardmember and hope you will continue to enjoy shopping in JCPenney Stores, jcpenney.com and Catalog. If you have any questions or if we may be of further assistance, please contact us via the Online Message Center or at the toll-free number below.
Thank you to all that contribute to this forum. Knowledge is power.

Re: Persistence with Goodwill Letters

Anonymous — Fri, 15 Jan 2010 23:05:48 GMT

Congrats! JCPenney can be tough, but they usually give in with persistency.

Re: Persistence with Goodwill Letters

Anonymous — Sat, 16 Jan 2010 00:05:23 GMT

Thank you DI. I ask anyone who views this post, who can add to the message of persistence, or the success of GW letters to reply with their success stories.

KNOWLEDGE IS POWER

Re: Persistence with Goodwill Letters

Anonymous — Sat, 16 Jan 2010 00:20:24 GMT

I mentioned in several other posts my threat to file a lawsuit with Penney/GEMB in 2004. It ended with a settlement. So I got more than a GW.

Re: Persistence with Goodwill Letters

Anonymous — Sat, 16 Jan 2010 21:28:33 GMT

Just last week I sent several GW letters. The 3 that have responded so far were Wells Fargo Auto (its an open account) with lates, Franklin Collection Agency (paid collection), and Chase (old closed account with lates).

This week, Franklin Collection Agency and Chase both erased my records from all 3 CRAs and Wells Fargo sent me that letter about "we report accurate info". I figured they might help me with the late reports because I am still a paying customer, and I have paid over the amount due each month for over a year. Guess not. But, have been thinking about trying again .

Someone else I sent a letter to did something positive to my report because my credit score rose again yesterday. I'm not sure who it was since I only saw the score alert and not my updated report, but I'll post whoever it was when I find out in case that can help anyone on the forums.

I am still awaiting about 5 more responses, and will try again in about a week if I don't hear anything.

Re: Persistence with Goodwill Letters

Anonymous — Sun, 17 Jan 2010 00:11:19 GMT

That's great Jen. I am inspired by the positive results you can achieve by simply being an advocate for yourself. I did not know before I started looking, that you could have an effect on the financial institutions just by asking for some help. That is the lesson Ive learned here......be persistent and Knowledge is Power.

Re: Persistence with Goodwill Letters

Anonymous — Tue, 19 Jan 2010 15:24:25 GMT

Jerry,

I received the same response from my intial goodwill letter to JCP. I was wondering if you would post your emailed letter and the address you sent it to? I am very anxious to get my lates cleared up.

Thanks!

Re: Persistence with Goodwill Letters

Anonymous — Tue, 19 Jan 2010 15:26:27 GMT

Awesome!! congratz on the response!!

Re: Persistence with Goodwill Letters

Anonymous — Sun, 24 Jan 2010 02:15:29 GMT

(Your name)

(Your address)

1/01/2010

J C Penney Credit Bureau

PO Box 981131

Elm Paso TX, 79998

Regarding account:

Edited to remove a possible acct number.

To Whom It May Concern,

I am writing this letter today for a few reasons. The first being to express my satisfaction with J C Penney Stores, their products and services. My family and I shop at J C Penney stores more than any other retailer. The other reason is a humble request to have my account information amended with regards to the late payments occurring in November of 2009.

I have J C Penney Card and have been a loyal customer with a good record of paying my accounts on-time.(Inset your reason for the late payment.) . As soon as this mistake was realized I immediately brought my accounts current. This error has created drastic effects on my credit rating. I am committing to you that my payments to your company will be in a timely manner.

I am currently in the process of acquiring a mortgage and I am requesting you give me a second chance at a positive credit rating by revising these late payments. I sincerely hope J C Penney believes in their customers as we do in their products and services and humbly request your consideration in this matter. I appreciate your time and look forward to receiving a favorable decision from your department soon.

Sincerely,

Message Edited by llecs on 01-23-2010 09:15 PM

Re: Persistence with Goodwill Letters

Anonymous — Sat, 23 Jan 2010 15:53:37 GMT

Jess, Ive posted the GW letter and address I used after removing my personal info. Hope this helps. Keep sending the letters in until they say yes. Theres nothing to lose and much to gain. GOOD LUCK

Re: Persistence with Goodwill Letters

Scuba — Sat, 23 Jan 2010 16:10:37 GMT

There is something we lose on a short term basis as I have sent numerous letters to Chase and while they have not removed any late payments, they changed the reporting status from paid to currently late 90 days!

I have a zero balance for the last 2 years on a closed account so it is not possible to be currently late on a 100% paid off line of credit. That tanked my FICO score by 9 points until I get that off again and it shows on my CR one delinquent account. That is not the first time they have done that. I have found in the past 24 months numerous lenders deliberately playing games. The best game players are Citi, Chase and FMC. That is what we are fighting against!

Re: Persistence with Goodwill Letters

Anonymous — Sat, 30 Jan 2010 01:32:27 GMT

I have increased my scores by 98 points in one month. I have researched these forums, listened to the most sound advice, written GW letters and paid a few hundred down on cards. The beginning of 2010 has been a roller coaster ride for me with credit and fico scores but this site has given me the info I needed to get my fico scores back in order. Thanks to all that contribute.

Knowledge Is Power

Re: Persistence with Goodwill Letters

TugChris — Sat, 30 Jan 2010 06:00:52 GMT

Scuba,

It happens the other way too. I have been sending tons of GW letters out and Capital One sent one back saying "We received you letter but we have been reporting correctly....too bad so sad....." The dispute has been finalized and is over and all three CRAs had Capital One with 4-30day lates.....All 3 are now reporting Paid/Never Late for Capital One. With these lenders...you just never know. Persistance is key!

Re: Persistence with Goodwill Letters

Anonymous — Fri, 12 Feb 2010 01:24:07 GMT

After increasing my scores. I am about to close a loan to re-mortgage that I've been working on for sometime.

This will be then end of a financial struggle Ive fought for the past few years. I credit this forum and services for

helping me get back to financial state I was in before the bubble burst, by keeping me informed and providing the

knowledge needed to get things"back on track". I expect my scores to only go up from here, but with lifes ups and downs, and the struggle of the average American, theres noway to be more sure than to be informed.

Re: Persistence with Goodwill Letters

Anonymous — Sat, 20 Mar 2010 01:25:56 GMT

Jessica, I was wondering if posting my goodwill letter helped at all, and what the outcome with JCP was.