topic Re: Why is everyone so secretive about sharing CEO's email addresses? in SmorgasBoard

Why is everyone so secretive about sharing CEO's email addresses?

ldw745 — Sun, 12 Mar 2023 11:29:30 GMT

I don't understand why no one will post Capital One's CEO email address. I thought the board was created so we could share our experiences and pass on helpful info.

Re: Why is everyone so secretive about sharing CEO's email addresses?

CreditMarathoner — Sun, 12 Mar 2023 13:43:28 GMT

Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Anonymous — Sun, 12 Mar 2023 13:47:55 GMT

@ldw745 wrote:
I don't understand why no one will post Capital One's CEO email address. I thought the board was created so we could share our experiences and pass on helpful info.

Yes, it really sucks as there is absolutely NO WAY of finding it out otherwise! I mean, if you google

Capital One CEO email address

you have to actually click on the first result to get the answer and who has time for that.

Re: Why is everyone so secretive about sharing CEO's email addresses?

collics — Sun, 12 Mar 2023 14:19:12 GMT

Google cap one ceo email

it's the first thing that pops up.

his name is Rich Fairbanks.

someone will reach out to you by phone. I've done this twice. Make sure you answer otherwise you'll be in a days long game of phone tag.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Beefy1212 — Sun, 12 Mar 2023 14:23:30 GMT

@CreditMarathoner wrote:
Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

I don't believe a publicly available business email address read by paid staff and not the recipient, is not already the subject of spam. I also highly doubt it falls under any TOS issues, or netiquette as the purpose of the public email is correspondence with the public. it would be one thing to share their private email or home address, but a business email account publically available on the internet? Come on now lets not be silly.

Re: Why is everyone so secretive about sharing CEO's email addresses?

OmarGB9 — Sun, 12 Mar 2023 14:54:24 GMT

@Beefy1212 wrote:
@CreditMarathoner wrote:
Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

I don't believe a publicly available business email address read by paid staff and not the recipient, is not already the subject of spam. I also highly doubt it falls under any TOS issues, or netiquette as the purpose of the public email is correspondence with the public. it would be one thing to share their private email or home address, but a business email account publically available on the internet? Come on now lets not be silly.

Posting to myFICO Forums

Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:

Discussions including race, nationality, sex, religion, politics;

Any personal information belonging either to the poster or another person not considered a "public figure", including, but not limited to, full name, address, phone number, email address, social media accounts (Facebook, Linkedin, etc.);

https://ficoforums.myfico.com/t5/User-Guidelines-General/myFICO-Forums-Terms-of-Service/td-p/4

Re: Why is everyone so secretive about sharing CEO's email addresses?

Beefy1212 — Sun, 12 Mar 2023 15:28:40 GMT

@OmarGB9 wrote:
@Beefy1212 wrote:
@CreditMarathoner wrote:
Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

I don't believe a publicly available business email address read by paid staff and not the recipient, is not already the subject of spam. I also highly doubt it falls under any TOS issues, or netiquette as the purpose of the public email is correspondence with the public. it would be one thing to share their private email or home address, but a business email account publically available on the internet? Come on now lets not be silly.
Posting to myFICO Forums

Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:

Discussions including race, nationality, sex, religion, politics;

Any personal information belonging either to the poster or another person not considered a "public figure", including, but not limited to, full name, address, phone number, email address, social media accounts (Facebook, Linkedin, etc.);

https://ficoforums.myfico.com/t5/User-Guidelines-General/myFICO-Forums-Terms-of-Service/td-p/4

For your first point that has exactly zero to do with this conversation as race, nationality, sex, religion, politics are not being discussed...

For your second point a business email doesn't belong to a person it belongs to a business that is the difference between a personal email and a public business email the whole purpose is for the public to use it. Note the use of the word "personal" and "not considered a public figure" in the TOS. You are emailing the "Office" not the person. The CEO of a major financial instituition is a public figure.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Anonymous — Sun, 12 Mar 2023 15:46:57 GMT

@Beefy1212 wrote:
For your first point that has exactly zero to do with this conversation as race, nationality, sex, religion, politics are not being discussed...

Which is why he didn't bold it! (Although it could have been omitted).

I agree with the rest, business vs personal. But, since the info is so easily available via trivial search, it doesn't seem necessary to test ToS questions when some are eager to detect potential violations.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Remedios — Sun, 12 Mar 2023 15:50:27 GMT

@Beefy1212 wrote:
@OmarGB9 wrote:
@Beefy1212 wrote:
@CreditMarathoner wrote:
Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

I don't believe a publicly available business email address read by paid staff and not the recipient, is not already the subject of spam. I also highly doubt it falls under any TOS issues, or netiquette as the purpose of the public email is correspondence with the public. it would be one thing to share their private email or home address, but a business email account publically available on the internet? Come on now lets not be silly.
Posting to myFICO Forums

Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:

Discussions including race, nationality, sex, religion, politics;

Any personal information belonging either to the poster or another person not considered a "public figure", including, but not limited to, full name, address, phone number, email address, social media accounts (Facebook, Linkedin, etc.);

https://ficoforums.myfico.com/t5/User-Guidelines-General/myFICO-Forums-Terms-of-Service/td-p/4
For your first point that has exactly zero to do with this conversation as race, nationality, sex, religion, politics are not being discussed...

For your second point a business email doesn't belong to a person it belongs to a business that is the difference between a personal email and a public business email the whole purpose is for the public to use it. Note the use of the word "personal" and "not considered a public figure" in the TOS. You are emailing the "Office" not the person. The CEO of a major financial instituition is a public figure.

Actually, Omar is right as far as TOS is concerned. Emails are not allowed. If one has an issue with that, they can address it with Fair Isaac legal department.

With that said, @Anonymous literally typed format for every CEO ever without typing it, which is fine and acceptable.

Also, let's not forget that spamming various lenders with "but it wasn't my fault I thought it was February not March and I got a late" or "I'm missing $1.77 in rewards, I'm suing everyone"are the sole reason most EOs are harder to reach out to, trivial and frivolous requests have that effect. Granted, there are/were legitimate reasons to reach out to EO but those get drowned by everything else.

Cap One is the perfect example of what happens when "Email CEO!!!!" gets propagated and suggested for every little thing - it used to work but now it doesn't.

In any case, we are here to share but Fair Isaac is a business, we aren't their clients, lenders and CRAs are. So, if what's shared here affects their business relationships, they probably aren't going to like it.

Disclaimer...not my circus, not my monkeys (I believe that's trademarked by @UncleB )

Re: Why is everyone so secretive about sharing CEO's email addresses?

Beefy1212 — Sun, 12 Mar 2023 16:10:49 GMT

@Remedios wrote:
@Beefy1212 wrote:
@OmarGB9 wrote:
@Beefy1212 wrote:
@CreditMarathoner wrote:
Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

I don't believe a publicly available business email address read by paid staff and not the recipient, is not already the subject of spam. I also highly doubt it falls under any TOS issues, or netiquette as the purpose of the public email is correspondence with the public. it would be one thing to share their private email or home address, but a business email account publically available on the internet? Come on now lets not be silly.
Posting to myFICO Forums

Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:

Discussions including race, nationality, sex, religion, politics;

Any personal information belonging either to the poster or another person not considered a "public figure", including, but not limited to, full name, address, phone number, email address, social media accounts (Facebook, Linkedin, etc.);

https://ficoforums.myfico.com/t5/User-Guidelines-General/myFICO-Forums-Terms-of-Service/td-p/4
For your first point that has exactly zero to do with this conversation as race, nationality, sex, religion, politics are not being discussed...

For your second point a business email doesn't belong to a person it belongs to a business that is the difference between a personal email and a public business email the whole purpose is for the public to use it. Note the use of the word "personal" and "not considered a public figure" in the TOS. You are emailing the "Office" not the person. The CEO of a major financial instituition is a public figure.
Actually, Omar is right as far as TOS is concerned. Emails are not allowed. If one has an issue with that, they can address it with Fair Isaac legal department.

He is not, and he posted the exact portion of the TOS that proves it.

Disclaimer...not my circus, not my monkeys (I believe that's trademarked by @UncleB )

Correct and that is why Fair Isaac wrote out explicitly who's information you could share, so users like you and I wouldn't have to figure it out on our own.

LTL gave OP the tools or at the very least the nudge to google the very easy to find Public information on a public figure how about we leave it at that and stop arguing over a nothing burger?

Re: Why is everyone so secretive about sharing CEO's email addresses?

K-in-Boston — Sun, 12 Mar 2023 16:29:09 GMT

@Beefy1212 wrote:
@Remedios wrote:
@Beefy1212 wrote:
@OmarGB9 wrote:
@Beefy1212 wrote:
@CreditMarathoner wrote:
Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

I don't believe a publicly available business email address read by paid staff and not the recipient, is not already the subject of spam. I also highly doubt it falls under any TOS issues, or netiquette as the purpose of the public email is correspondence with the public. it would be one thing to share their private email or home address, but a business email account publically available on the internet? Come on now lets not be silly.
Posting to myFICO Forums

Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:

Discussions including race, nationality, sex, religion, politics;

Any personal information belonging either to the poster or another person not considered a "public figure", including, but not limited to, full name, address, phone number, email address, social media accounts (Facebook, Linkedin, etc.);

https://ficoforums.myfico.com/t5/User-Guidelines-General/myFICO-Forums-Terms-of-Service/td-p/4
For your first point that has exactly zero to do with this conversation as race, nationality, sex, religion, politics are not being discussed...

For your second point a business email doesn't belong to a person it belongs to a business that is the difference between a personal email and a public business email the whole purpose is for the public to use it. Note the use of the word "personal" and "not considered a public figure" in the TOS. You are emailing the "Office" not the person. The CEO of a major financial instituition is a public figure.
Actually, Omar is right as far as TOS is concerned. Emails are not allowed. If one has an issue with that, they can address it with Fair Isaac legal department.

He is not, and he posted the exact portion of the TOS that proves it.

Disclaimer...not my circus, not my monkeys (I believe that's trademarked by @UncleB )

Correct and that is why Fair Isaac wrote out explicitly who's information you could share, so users like you and I wouldn't have to figure it out on our own.
LTL gave OP the tools or at the very least the nudge to google the very easy to find Public information on a public figure how about we leave it at that and stop arguing over a nothing burger?

There's no argument there, other than your interpretation of the terms of service. The legal department at Fair Isaac repeatedly confirmed over the years that CEO email addresses are not allowed here. This site belongs to Fair Isaac and they make the rules.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Jnbmom — Sun, 12 Mar 2023 16:45:42 GMT

@K-in-Boston wrote:
@Beefy1212 wrote:
@Remedios wrote:
@Beefy1212 wrote:
@OmarGB9 wrote:
@Beefy1212 wrote:
@CreditMarathoner wrote:
Posting email addresses on a public forum just invites spambots to attack. Generally it's bad netiquette and (I haven't checked) but it may run afoul of the TOS here too.

I don't believe a publicly available business email address read by paid staff and not the recipient, is not already the subject of spam. I also highly doubt it falls under any TOS issues, or netiquette as the purpose of the public email is correspondence with the public. it would be one thing to share their private email or home address, but a business email account publically available on the internet? Come on now lets not be silly.
Posting to myFICO Forums

Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:

Discussions including race, nationality, sex, religion, politics;

Any personal information belonging either to the poster or another person not considered a "public figure", including, but not limited to, full name, address, phone number, email address, social media accounts (Facebook, Linkedin, etc.);

https://ficoforums.myfico.com/t5/User-Guidelines-General/myFICO-Forums-Terms-of-Service/td-p/4
For your first point that has exactly zero to do with this conversation as race, nationality, sex, religion, politics are not being discussed...

For your second point a business email doesn't belong to a person it belongs to a business that is the difference between a personal email and a public business email the whole purpose is for the public to use it. Note the use of the word "personal" and "not considered a public figure" in the TOS. You are emailing the "Office" not the person. The CEO of a major financial instituition is a public figure.
Actually, Omar is right as far as TOS is concerned. Emails are not allowed. If one has an issue with that, they can address it with Fair Isaac legal department.

He is not, and he posted the exact portion of the TOS that proves it.

Disclaimer...not my circus, not my monkeys (I believe that's trademarked by @UncleB )

Correct and that is why Fair Isaac wrote out explicitly who's information you could share, so users like you and I wouldn't have to figure it out on our own.
LTL gave OP the tools or at the very least the nudge to google the very easy to find Public information on a public figure how about we leave it at that and stop arguing over a nothing burger?
There's no argument there, other than your interpretation of the terms of service. The legal department at Fair Isaac repeatedly confirmed over the years that CEO email addresses are not allowed here. This site belongs to Fair Isaac and they make the rules.

💯 agree

Re: Why is everyone so secretive about sharing CEO's email addresses?

Beefy1212 — Sun, 12 Mar 2023 16:45:55 GMT

No lawyer would have signed off this statement to mean you couldn't share a business email, The TOS covers personal information not business not already public and explicitly states not considered a public official an obvious exclusion to the rule you are trying to claim. If MyFico clarified this in writing somewhere and failed to update the TOS please link it. The TOS as written is VERY clear.

"Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:that includes any of the following inappropriate content:

Any personal information belonging either to the poster or another person not considered a "public figure""

Re: Why is everyone so secretive about sharing CEO's email addresses?

K-in-Boston — Sun, 12 Mar 2023 17:01:38 GMT

"myFICO also reserves the right to apply, waive, or modify these Terms as they apply to a specific posting and user without affecting the application of these Terms to all other postings and users."

Directives from myFICO's legal team are not publicly accessible, but you can clearly see numerous instances over the past 15 years where this policy has been stated.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Remedios — Sun, 12 Mar 2023 17:03:32 GMT

@Beefy1212 wrote:
No lawyer would have signed off this statement to mean you couldn't share a business email, The TOS covers personal information not business not already public and explicitly states not considered a public official an obvious exclusion to the rule you are trying to claim. If MyFico clarified this in writing somewhere and failed to update the TOS please link it. The TOS as written is VERY clear.

"Users of myFICO Forums agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:that includes any of the following inappropriate content:

Any personal information belonging either to the poster or another person not considered a "public figure""

Just post some CEO emails and see what happens

It's as simple as that.

If you aren't willing to do that or listen to what your being told, then it's just typing to prove you're right without doing a thing to prove that you're right.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Beefy1212 — Sun, 12 Mar 2023 17:05:07 GMT

Okay well a moderator is free to weight in at any time, an end user claiming to have insider knowledge that contradicts the public TOS is meaningless.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Jnbmom — Sun, 12 Mar 2023 17:05:29 GMT

Now who's continuing to argue 🙄

Re: Why is everyone so secretive about sharing CEO's email addresses?

Beefy1212 — Sun, 12 Mar 2023 17:06:55 GMT

You are free to post the secret rule any time you want, go ahead and link it, you can't if you could you would.

Re: Why is everyone so secretive about sharing CEO's email addresses?

Beefy1212 — Sun, 12 Mar 2023 17:11:19 GMT

@Jnbmom wrote:
Now who's continuing to argue 🙄

You can stop posting any time you want. Here is the long and short of it, enforcing secret rules you can't articulate a reason for is likely why MyFico now pays for 3rd party moderation. If what you say is true MyFico could very easily make it clear in the TOS, instead of the TOS making it clear you can post the public information of public officials as it very clearly does.

Re: Why is everyone so secretive about sharing CEO's email addresses?

K-in-Boston — Sun, 12 Mar 2023 17:11:37 GMT

@Beefy1212 all posts on the myFICO Forums must be Friendly, Supportive, and Respectful. Please adhere to that. Two of the "end users" responding to you served as moderators for years prior to the very recent changing to 3rd party administration by Khoros. They are bound by the same decisions of Fair Isaac's legal department, and it is highly doubtful they made a 180° turn in the past handful of weeks on a decision made early on with these forums.