Mailed check payment help

Anonymous — Fri, 04 May 2012 03:30:55 GMT

Hi all,

Forgive me if this is a common issue, but I searched and found nothing.

I have paid down the one student loan I have to a balance of $150 (plus cents of accruing interest.) The loan is a DOE loan serviced by Sallie Mae and was disbused 1/2012. I had an extra 15,000 thankyou points and was able to get a $100 and a $50 check from citi made payable to the Department of Education. I put my loan account number on the memo line of the check and mailed them on 4/16/2012 to the address listed by Sallie Mae for payment of my loan.

The payment address they have listed is

Department of Education
P.O. Box 740351
Atlanta, GA 30374-0351

I asked one of the reps for the loan over the phone about mailing a 3rd party check (from Citi) and she said it would be no problem as long as I made it out to Department of Education and mailed it to that address. Since it has been nearly 3 weeks since it was mailed, I am becoming a little worried. Nothing has shown up in pending payments online.

Anyone have anything similar with mailed in checks not posting quickly? Any advice?

Thanks for your help.

Re: Mailed check payment help

laz98 — Fri, 04 May 2012 05:17:14 GMT

I would call & ask.

Re: Mailed check payment help

Anonymous — Tue, 08 May 2012 19:15:57 GMT

Reward checks are notoriously late in being processed... usually after the date they even state they sent it. On top of this, since it is a third party check, I would imagine it would take a little longer to process to ensure it is credited to the right account since they cannot just match up the name on the check as well.

I would definitely call citi first, then your loan processor.

topic Re: Mailed check payment help in Student Loans

Mailed check payment help

Re: Mailed check payment help

Re: Mailed check payment help