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Hi Jegan,
1) Utilization is a big piece of your FICO, I believe around 30%, so if your friend reduces his utilization it should have a significant impact on his scores. Fortunately, FICO has no memory when it comes to utilization, so once the util is under control, it will bump the score up immediately and the past high utilization has no effect on his scores.
2) Calling the CU and asking them to reconsider the rate based on improved scores is not a bad idea. The worst thing they can do is say no.
3) He can certainly re-finance elsewhere. The only negative impact I can think of is a pre-payment penalty on his CU loan. He would need to pay that penalty if he re-financed elsewhere.
Hope that helps!
What interest rate are you expecting him to get?
your friend has athin credit file and is paying for that perceived increased risk by a higher rate.
With a year of ontime payments he can probably re-fi at a lower rate at either hhis CU or somewhere else.
Be aware though- at 10.5%, he will probably not find a rate much less then 6% so he is not going to see that huge a move in rate.
10.5% to 6.9% is less then 35.00 a month. Worth it? yes but not a huge amount. - More then a NETFLIX subscription but less then a cell phone bill.