In 2008, I had a friend co-sgn on a car loan. The ecomony tanked and I made several late payments. The car was paid off FULLY in 2014. No repo or bankruptcy charged. Fast forward, my friend just got turned down to rent an apartment based on the car loans late payments. Again, this loan has been paid off for 5 years now. Any advice on how I can help my friend fix her credit report because I feel terrrible.
She can write the creditor asking for a Goodwill deletion of the late payments on her credit report, explaining that it was to help a friend and also that the late payments occurred as of the strains of the economy at that time, etc.
They may be more willing to delete with the rest of the payments having been made and the car being paid off in full.
If the request is denied, she can continue sending them (which is known as the saturation technique.)
Unfortunately this fix may take some time to get worked out. Not sure what her financial situation is now, but you can often get around these denials in NYC by throwing more money at the problem. I've had friends with completely trashed credit rent apartments here by paying 6 or 12 months up front and friends with more minor blemishes getting through by putting more of a security deposit down etc.
I think there may be some floating around the Rebuilding forums here, but also found some doing a Google search for Goodwill Deletion Letter.