Does anyone have any experience with buying a car from Hertz?
I'm somewhat disappointed,
I reserved a car in St Louis; I currently live in Indianapolis, about a 4/5 hour drive to St Louis. With Hertz, you can rent the car for 3 days, and return it if you decide you don't want to buy it. You can also buy it immediately after driving the car (you don't have to wait the whole 3 days). I'm willing to drive the 4 hours, because this car is more than $3,000 less than what the dealerships want.
Problem is, I received an email that because I live out of state I will have to sign some sales documents. No problem right? Well... I have to set an appointment and travel to there authorized office in Kansas City (remember the car is in St Louis) - this is another 4/5 hours from St Louis.
All in all the whole process is frustrating, because on top of all that travel, there is a possibility the Hertz rental center could accidentally rent out my car (even though you reserve it), and the paperwork could be a mess. I don't exactly have days to wait around two states away from my home state of Indiana.
Is this just a Missouri issue? I still want to try out Hertz, but I have a lot of questions and unknowns... for now I canceled my reservation, maybe I will try Kentucky.
I can only offer the following
Jerry: I don't understand. Do you have my reservation?
Car Rental Assistant: We have your reservation, we just ran out of cars.
Jerry: But the reservation keeps the car here, that's why you have the reservation.
Car Rental Assistant: I think I know why we have reservations.
Jerry: I don't think you do. You see, you know how to TAKE the reservation, you just don't know how to HOLD the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them.
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I sent an email to Hertz. Maybe I will call theme, but the whole process is confusing... love how their site says "A Better Way to Buy". There FAQs section doesn't mention neither Indiana nor Missouri requiring signing documents at a license location.