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Horrible Experience with Santander Consumer USA

Regular Contributor

Re: Horrible Experience with Santander Consumer USA

I believe most auto loans are simple interest loans that accumulate interest on a daily basis. The daily interest is included in the monthly payment, but still accumulates on a day by day basis. The more you pay towards your principle, the less the daily interest will accrue, since interest is based on your principle balance.
To answer your above question OP, I believe my score at the time with NFCU was around a 640 when I refinanced. I had and still have around 3-4 collection accounts, but they were/are paid in full.
Current FICO 8s: Ex 692, Tu 681, Eq 694
Current FICO 9s: Ex 714, Tu ?? Eq 722
Total TLs: $105,000
Plenty of baddies remain
Message 21 of 30
Frequent Contributor

Re: Horrible Experience with Santander Consumer USA

Yes, after making the large payment I would continue to pay extra every month given the interest rate you are at, you should be in a good posiiton as far as LTV after making the lump sum payment to refinance if scores allow it.

 

Interest is accrued daily, not just at time of payoff. You can calculate your Per Diem by looking online for a calculator, or you can simply call Santander and ask for your payoff as well as the Per Diem.

 

You are doing the right thing, financially, by putting your tax return towards this high interest loan and bettering your overall situation. Keep on the same path and keep working on your credit so you can avoid this in the future and you will enjoy a lifetime of cheap interest!

AMEX BCE ($39,500) CITI AAdvantage ($18,500) Region's Platinum Card ($14,400) Discover IT ($18,000) Macy's ($7,000) Chase FU ($10,000) TU:788 EX: 767
Message 22 of 30
Valued Contributor

Re: Horrible Experience with Santander Consumer USA

Back in my subprime days, I too had a Santander loan that I was desperately trying to get ahead of. There are two ways to do it: 

 

1. Be three months ahead on your loan, and they’ll automatically apply additional payments to your principle. For example, If your payment is $300 a month, you will need to be $900 ahead in payments before any additional payment is applied to principle, and you will still need to make Your regular monthly payments to stay ahead. This means that you pretty much have to make 5 payments (three payments to get ahead, one regular monthly payment, and one payment towards principal) to have just one of those go towards interest. The upside to this method is they do it automatically, and you don’t have to talk to their wretched outsourced customer service. 

 

2. Make the additional payment online, or mail them a check. Once it posts, call them up and tell them they need to apply the payment to the principal balance. Some people have reported that they were able to get Santander to apply the payment to principle by writing a note in the memo field of the check, but I wouldn’t trust that. You may encounter a customer service agent that will try and coax you into using the funds in the pay ahead way outlined above, but you don’t have to. 

 

Even though you had had trouble understanding your finance contract, go through it again. As long as there are no prepayment penalties, there is no harm in making a principal reduction payment. 




Starting scores: 552 EQ, 570 TU, 558 EX Current scores (3/24/17): 739 EQ 735 TU 761 EX
Message 23 of 30
Regular Contributor

Re: Horrible Experience with Santander Consumer USA

Thank you for your feedback. So I should make a payment that totals 3 months? Then make my monthly payment and another payment of how much? And is this something I need to do each month?



Starting Score: 491 Across the board (1/24/18)
Current Score: TU 623 EQ 639 EX 659 (2-23-18)
Goal: 669 then 700 club across the board
Inquiries: TU 17/EQ 22 /EX 23
Gardening 2/23/18 to Dec 2019?



quot;>



Current Scores: 2\25\2018 TU 684 EQ 638 EX 659

3\11\18 TU 669 EQ 640 EX 636
Message 24 of 30
Valued Contributor

Re: Horrible Experience with Santander Consumer USA

If you're going for the pay ahead method, just make one large payment that is comprised of your regular monthly payment, the 3 additional payments, and any amount you want to go towards your principal. For example, if your payment was $300 a month, a $1,500 payment would be $300 towards your monthly payment, $900 towards those three future payments, and $300 towards reducing the principal balance. 

 

Going forward, you will need to make one payment that is a combination of your regular monthly payment, plus any additional amount you want to go towards principal. 

 

 




Starting scores: 552 EQ, 570 TU, 558 EX Current scores (3/24/17): 739 EQ 735 TU 761 EX
Message 25 of 30
Regular Contributor

Re: Horrible Experience with Santander Consumer USA

That's the answer I was looking for. My idea was to pay a years worth and to continue making regular monthly payments. So now I know that I should pay $237(original car payment) plus whatever I want to go towards principle. Hopefully there are no penalties. I could call and find out right? My contract is still confusing lol. And will I need to tell them that the lump sum is specifically for the car not the Interest? I know once I paid $500 which is two car payments. Almost all of that went towards my principal. The next payment was a month later. $237 all of that Payment went towards interest and $0 went towards the principal.i was like what's going on. But I do somewhat understand now. I know interest gets paid off first .



Starting Score: 491 Across the board (1/24/18)
Current Score: TU 623 EQ 639 EX 659 (2-23-18)
Goal: 669 then 700 club across the board
Inquiries: TU 17/EQ 22 /EX 23
Gardening 2/23/18 to Dec 2019?



quot;>



Current Scores: 2\25\2018 TU 684 EQ 638 EX 659

3\11\18 TU 669 EQ 640 EX 636
Message 26 of 30
New Visitor

Re: Horrible Experience with Santander Consumer USA

All I can say is that I’m in the exact same situation I’ve made over 25 payments and even put $1000 down last year on the principle balance when I got my tax return and the balance is still the same as when I purchased the car two year ago. I don’t understand how this happens or how to get out of this situation and I was promised by the dealer that I could come back after making 6 months of payments on time and they would refinance me but when I returned they said they don’t do that and basically lied to me and my father who witnessed them saying this to us when we purchased the car.
Message 27 of 30
New Visitor

Re: Horrible Experience with Santander Consumer USA

All I can say is that I’m in the exact same situation my interest is high because I never established credit before until I purchased my car. I’ve made over 25 payments and even put $1000 down last year on the principle balance when I got my tax return and the balance is still the same as when I purchased the car two year ago. I don’t understand how this happens or how to get out of this situation and I was promised by the dealer that I could come back after making 6 months of payments on time and they would refinance me but when I returned they said they don’t do that and basically lied to me and my father who witnessed them saying this to us when we purchased the car.
Message 28 of 30
New Contributor

Re: Horrible Experience with Santander Consumer USA


@Jasminelucas1988wrote:
All I can say is that I’m in the exact same situation my interest is high because I never established credit before until I purchased my car. I’ve made over 25 payments and even put $1000 down last year on the principle balance when I got my tax return and the balance is still the same as when I purchased the car two year ago. I don’t understand how this happens or how to get out of this situation and I was promised by the dealer that I could come back after making 6 months of payments on time and they would refinance me but when I returned they said they don’t do that and basically lied to me and my father who witnessed them saying this to us when we purchased the car.

There's something you're not telling us. All car loans have a fixed term. How many months was yours? And your loan can not be the same after 25 payments. That is impossible. Now what you might be thinking of the loan value might be the cars MSRP and maybe you rolled over some negative equity?

Message 29 of 30
New Visitor

Re: Horrible Experience with Santander Consumer USA

Not impossible factual but don’t worry about replying I was able to find an attorney who will be helping me with my case!

Thank you for your time.
Message 30 of 30