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There is always a 1-800 number for payment by phone (sometimes with fee) with any loan....
I always mail my car payment and look online at my bank daily until it clears.....I had a new car payment due the 21st of Oct., I mailed it Oct. 16th...when it didn't clear my online banking by the 20th I called to verify......
I suggest everyone do this, until it clears the bank (which is 24 hours from deposit) it doesn't count as getting paid.....
Usually with lenders, if the check is not honored it is as good as no payment or missed..... I usually show the check to my wife to cross-varify if everthing is good, and she has caught few mistakes before I posted it, and one of them was not signing the check.
Well it's not a solution to your original problem but i hope this tip helps you in the future.
Does your finance company have EFT? I do that with GMAC every month and it's so much easier.