Recently appd to finance a differnt vehicle with current trade in, denied. As a result, I appd to refinance my current vehicle. Denied.
I had just gotten approved for a 20,000 credit limit so I figured my chances were good. Got a letter saying my internal score is a 330 out of 100-450. Exp: 577 Trans: 600 Equ: 610. 0 collections, 0 utilization, 2 closed past due loans of 1k. So I sent them a secured message asking for reconsideration. They responded with:
"In order to be considered for an appeal to your recently declined loan application, a new application must be entered for a second review. To expedite the appeals process, please submit the request by speaking with a Consumer Loans Specialist. A written appeal is not needed. Please visit your nearest Navy Federal branch during regular business hours or call our Contact Center at -----. Follow the prompts for Consumer Lending and ask to speak with a Consumer Loans Specialist. ........"
I called them and spoke to a consumer loans specialists and he said to send proof or documentation to this email ---------. then to call back and request a appeal and they'll do another app.
What? Can anyone with experience related to this help please.
