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How to handle collection agency that refuses to update

timetogetitright
Valued Member

How to handle collection agency that refuses to update

Need suggestions on how to handled JP Portfolio Recovery.  This company and the original creditor were included in my chapter 7 filing. I've sent a copy of my bankrutpcy papers and I'm sure by now they received their copy from the court. When I filed a dispute indicating that the record should show $0 and IIB or removed the company keeps veriftying the debt as "accurate".  Am I missing somthing here? Aren't they suppose to update to a $0 balance. The original creditor without asking deleted their tradeline once they got notice but the collection agency is refusing to update. Any suggestions on how to handle this?

Pre Bankruptcy #s before filing low 500's (filed 5/5/2017)
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SteelerNYC
Valued Contributor

Re: How to handle collection agency that refuses to update


@timetogetitright wrote:

Need suggestions on how to handled JP Portfolio Recovery.  This company and the original creditor were included in my chapter 7 filing. I've sent a copy of my bankrutpcy papers and I'm sure by now they received their copy from the court. When I filed a dispute indicating that the record should show $0 and IIB or removed the company keeps veriftying the debt as "accurate".  Am I missing somthing here? Aren't they suppose to update to a $0 balance. The original creditor without asking deleted their tradeline once they got notice but the collection agency is refusing to update. Any suggestions on how to handle this?


Probably has to due with the fact that you filed less than a month ago and aren't discharged yet. I'd wait it out.

Ch 7 Discharge May 2015
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Message 2 of 4
timetogetitright
Valued Member

Re: How to handle collection agency that refuses to update

Thanks Smiley Happy

Pre Bankruptcy #s before filing low 500's (filed 5/5/2017)
Message 3 of 4
CButta_Baby
Valued Member

Re: How to handle collection agency that refuses to update

I have them listed in my BK as well. They haven't changed mine to 0 and IIB either. I just filed on May 17th and I know it'll take time to update. I think the CAs are waiting for the discharged paperwork or completion of the 341 hearing before they update. Good luck to you!!
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