I find it difficult to accept that Wells Fargo seems to be in charge of both the issuing of refund checks and the correction of credit reports. I contacted one of the lead attorney firms on the mailing I received notifying me that I was a member of the Class Action Lawsuit. The message I received back says that they our so called attorneys really don't seem to have any first hand knowledge of what is being done on our behalf, now that the case has been approved in Nov. 2019. While I'm pleased that this attorney or his representative returned my phone call, I get the clear sense that the Plaintiff representatives have nothing to do going forward with how this refund/payment is being handled? One new bit of information I did find out was that the repayment period would probably take the 1st (three) 3 months of 2020 to be completed rather than being all completed in January 2020. Personally, I think this says "mess" and allowing the folks who did us harm to be in charge of what seems to be an unorganized repayment process, is even worse.
I too read the Class Action documents that said I was included in the lawsuit and nothing else was required on my part, when I later received a letter stating I needed to provide a record of past Insurance carriers---it bothered me and I called these same attorneys for clarification. At the time they said that Wells Fargo class action covered me and I didn't need to respond, but Wells Fargo was attempting to ensure that "I got all of the money I deserved" so it would be in my interest if I would send in a record of my Insurance carriers. That is some crazy stuff, right there: Wells Fargo wants to help ensure it pays me all the money it owes me. More likely WFS wants to set up a system to eliminate customers who can't prove they had insurance policies in place at the time they forced coverage on them; looks like what it is: WFS covering its backside and calling it customer service.
Am I optimistic that WFS will do the right thing, yes but only because they have to fullfill this court decree, not because they want to do the right thing. Lastly, I'm one of those who got assigned a Class Action number, and still can't use it to learn anything. Anyone who successfully did, please come through and explain how it worked for you to get an update on your particular situation. Good luck, all!!
