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Amex Biz "page not found" log in error

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GApeachy
Super Contributor

Amex Biz "page not found" log in error

For 2 weeks now I get that error message. I've cleared my history and keep getting this when I log on.  Anyone else?

Amex Home page not found - Edited.png

My Take Home Pay Don't Take Me Home
Message 1 of 6
5 REPLIES 5
GApeachy
Super Contributor

Re: Amex Biz "page not found" log in error

Forgot to mention that once I select "Go to American Express Homepage...." I am able to view all accts.

Just wondering if it's my chromebook or them.

My Take Home Pay Don't Take Me Home
Message 2 of 6
M_Smart007
Legendary Contributor

Re: Amex Biz "page not found" log in error


@GApeachy wrote:

Forgot to mention that once I select "Go to American Express Homepage...." I am able to view all accts.

Just wondering if it's my chromebook or them.


@GApeachy, Try another browser, or another computer if you can?

Also can you set your start page to "Go to American Express Homepage"?

 

Just throwing some stuff out there to try.

Message 3 of 6
Anonymous
Not applicable

Re: Amex Biz "page not found" log in error

I'm curious was this page bookmarked? Becasue this happeend to me with Citi a few months ago whee my bookmark was no longer working so I went to their main page and clicked the link for log in and now it works fine.

 

I also noticed recently that amex changed their site address or something because their log in page is no longer in my bookmarks, it take me to their FP.

Message 4 of 6
GApeachy
Super Contributor

Re: Amex Biz "page not found" log in error


@Anonymous wrote:

I'm curious was this page bookmarked? Becasue this happeend to me with Citi a few months ago whee my bookmark was no longer working so I went to their main page and clicked the link for log in and now it works fine.

 

I also noticed recently that amex changed their site address or something because their log in page is no longer in my bookmarks, it take me to their FP.


@Anonymous That's it!  Thank you!!!!

I had the same problem with Citi also and Comenity.  It happens every now and then so I was thinking it could be my Chromebook but the Amex tech had me clear my cookies and cache one time before and it resolved.

Yep, it worked on my desktop @M_Smart007  thank you too cuz that confirmed it was, like Janus indicated, my bookmarks.  Okay, Life's back to normal again.

Thank you both!

My Take Home Pay Don't Take Me Home
Message 5 of 6
M_Smart007
Legendary Contributor

Re: Amex Biz "page not found" log in error


@GApeachy wrote:

@Anonymous wrote:

I'm curious was this page bookmarked? Becasue this happeend to me with Citi a few months ago whee my bookmark was no longer working so I went to their main page and clicked the link for log in and now it works fine.

 

I also noticed recently that amex changed their site address or something because their log in page is no longer in my bookmarks, it take me to their FP.


@Anonymous That's it!  Thank you!!!!

I had the same problem with Citi also and Comenity.  It happens every now and then so I was thinking it could be my Chromebook but the Amex tech had me clear my cookies and cache one time before and it resolved.

Yep, it worked on my desktop @M_Smart007  thank you too cuz that confirmed it was, like Janus indicated, my bookmarks.  Okay, Life's back to normal again.

Thank you both!


@GApeachy, You are welcome ...Glad it is resolvedSmiley Happy

Message 6 of 6
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