I had this for a few years and had so many issues with customer service never getting back to me that I closed it this year. I moved my business banking to NFCU and absolutely love it.
Wish I qualified for the NFCU membership. LoL. I did try to move out to Suntrust though, but it appears that they have an elaborate class action-worthy scam going on at the moment. They keep reverting statement delivery preference back to paper-based in order to charge me $3 every month. So far they've successfully charged me the $3 every month this year. This is my diligent,but unsuccessful, attempt at avoiding the $3 fee.
Guess I'll keep looking for a nicer bank for our petty cash needs