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@Strogen wrote:
@Anonymous wrote:
@Strogen wrote:........Regardless of her being able to find the recording she will submit an investigation to their internal team and they will hopefully delete the hard inquiry.
I believe you have a better shot at removing that inquiry by flooring a DeLorean to 88mph. I've been in a similar situation with Discover two years ago; they never removed the inquiry.
It seems the stars have aligned! I received a letter yesterday stating they would not be removing the inquiry as it was the result of a "declined application" (duh...).
I called in and was transferred to that department, he said he spoke with his manager about it and they would remove the INQ if they could locate the phone call recording where the rep told me I would NOT be denied for already having 2 accounts with them. The issue before was that they could not locate that phone call, as it had occured in a way that it did not show up under either account number. This time they would seach using my phone number.
They called back today and said they would remove the inquiry, they will also send a letter stating as much. Should take about 30 days.
Its hard to believe but Discover owned up to it. I doubt many other credit card companies would do the same. I will certainly be keeping both my cards open indefinitely. Very good customer service.
Thank you for posting your experience with Discover on personal and business. Now I know I won't be having the business card on my future list since I just got my 2nd personal. And I'm glad to hear that they will be removing the INQ from your file.
@macinjosh wrote:
@Strogen wrote:
@Anonymous wrote:
@Strogen wrote:........Regardless of her being able to find the recording she will submit an investigation to their internal team and they will hopefully delete the hard inquiry.
I believe you have a better shot at removing that inquiry by flooring a DeLorean to 88mph. I've been in a similar situation with Discover two years ago; they never removed the inquiry.
It seems the stars have aligned! I received a letter yesterday stating they would not be removing the inquiry as it was the result of a "declined application" (duh...).
I called in and was transferred to that department, he said he spoke with his manager about it and they would remove the INQ if they could locate the phone call recording where the rep told me I would NOT be denied for already having 2 accounts with them. The issue before was that they could not locate that phone call, as it had occured in a way that it did not show up under either account number. This time they would seach using my phone number.
They called back today and said they would remove the inquiry, they will also send a letter stating as much. Should take about 30 days.
Its hard to believe but Discover owned up to it. I doubt many other credit card companies would do the same. I will certainly be keeping both my cards open indefinitely. Very good customer service.
Thank you for posting your experience with Discover on personal and business. Now I know I won't be having the business card on my future list since I just got my 2nd personal. And I'm glad to hear that they will be removing the INQ from your file.
I did finally get a letter confirming the deletion, but the inq still shows on my Experian report. However it did show up Deleted on Jan 25th on my Equifax report.
Hell.... I guess ill take it. I had more inquiries on the Equi report anyway.
@Strogen wrote:
@macinjosh wrote:
@Strogen wrote:
@Anonymous wrote:
@Strogen wrote:........Regardless of her being able to find the recording she will submit an investigation to their internal team and they will hopefully delete the hard inquiry.
I believe you have a better shot at removing that inquiry by flooring a DeLorean to 88mph. I've been in a similar situation with Discover two years ago; they never removed the inquiry.
It seems the stars have aligned! I received a letter yesterday stating they would not be removing the inquiry as it was the result of a "declined application" (duh...).
I called in and was transferred to that department, he said he spoke with his manager about it and they would remove the INQ if they could locate the phone call recording where the rep told me I would NOT be denied for already having 2 accounts with them. The issue before was that they could not locate that phone call, as it had occured in a way that it did not show up under either account number. This time they would seach using my phone number.
They called back today and said they would remove the inquiry, they will also send a letter stating as much. Should take about 30 days.
Its hard to believe but Discover owned up to it. I doubt many other credit card companies would do the same. I will certainly be keeping both my cards open indefinitely. Very good customer service.
Thank you for posting your experience with Discover on personal and business. Now I know I won't be having the business card on my future list since I just got my 2nd personal. And I'm glad to hear that they will be removing the INQ from your file.
I did finally get a letter confirming the deletion, but the inq still shows on my Experian report. However it did show up Deleted on Jan 25th on my Equifax report.
Hell.... I guess ill take it. I had more inquiries on the Equi report anyway.
Wow, EQ is my lowest number of Inquiries. I only have 4 there. Can’t find a card who will look at EQ for me.