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Driven MasterCard... CHECK YOUR ACCOUNT

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Epic Contributor

Driven MasterCard... CHECK YOUR ACCOUNT

First received a letter telling me about a new rewards program that they enrolled me in for 60 day trial and if I did not cancel it would continue at the basic one at $4/month.

As I'm looking at my statement while on hold for the guy to remove this rewards thing I notice:

$10.00 FRAUD PROTECTOR FEE

 

Excuse? That is our service that if you enroll and have fraud and you fill out form, we credit you the amount in dispute instantly why we investigate.  If you do not have the service and you dispute fraud, you have to continue paying while we investigate.

When and why was this added to my account?

That looks like Dec. 11 but it does not show who.

 

So to prevent me from paying for fraud you fraudulently added a charged service to my account? Sounds fitting!

So close to closing this account, they are the shadiest bank EVER but my $20,400 limit with MC privileges is nice to have in the background, I try not to actually use the account most of the time because of the no rewards.

Message 1 of 6
5 REPLIES 5
Community Leader
Super Contributor

Re: Driven MasterCard... CHECK YOUR ACCOUNT

CA...just get rid of this account. This is shady ..

My rebuild worked for me, but won't necessarily work for you!
BK7 D/C- 08/2013
Message 2 of 6
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Valued Contributor

Re: Driven MasterCard... CHECK YOUR ACCOUNT


@Creditaddict wrote:

First received a letter telling me about a new rewards program that they enrolled me in for 60 day trial and if I did not cancel it would continue at the basic one at $4/month.

As I'm looking at my statement while on hold for the guy to remove this rewards thing I notice:

$10.00 FRAUD PROTECTOR FEE

 

Excuse? That is our service that if you enroll and have fraud and you fill out form, we credit you the amount in dispute instantly why we investigate.  If you do not have the service and you dispute fraud, you have to continue paying while we investigate.

When and why was this added to my account?

That looks like Dec. 11 but it does not show who.

 

So to prevent me from paying for fraud you fraudulently added a charged service to my account? Sounds fitting!

So close to closing this account, they are the shadiest bank EVER but my $20,400 limit with MC privileges is nice to have in the background, I try not to actually use the account most of the time because of the no rewards.



My builder po account has the exact same issues

NFCU Flagship 74k-United Plus Explorer-50k-QS 25k-Avianca 28.8k-Cabelas 24k-Lowes 35k-USAA Amex 32k-FNBO Plat 31k-Numerous others at 20k and below
Message 3 of 6
Regular Contributor

Re: Driven MasterCard... CHECK YOUR ACCOUNT

Alright alright. I'll check mine tomorrow. Crap. I didnt want to get my employees Ink cards yet, but it looks like I need to.
If they are doing this crap, its probably time to unload this lame-o.
I havent had too many problems with these cards. The fuel discount really isnt that great anyway.

Chase Business Ink 20k PenFed Plat Rewards VS 10k NFCU Go Rewards10700 BECU 10k Chase FU 6k NFCU Flag 12k Disco IT 5k Amex BCE 1k Gold Delta Skymiles Biz 5k Amex Biz Gold Rewards NPSL
Message 4 of 6
Epic Contributor

Re: Driven MasterCard... CHECK YOUR ACCOUNT

I’m sorry to say since I feel like I got it first but it’s a crappy personal credit business owner card. You get Amex or chase and you about have zero reason to fall back to a BE card like this.
I love the $20k no pg limit Mc but...
Message 5 of 6
Frequent Contributor

Re: Driven MasterCard... CHECK YOUR ACCOUNT

Wow... Sorry to hear the card is becoming such a pain, CA.  Smiley Sad

Message 6 of 6
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