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Transferring UR's from Biz to Personal Account

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Anonymous
Not applicable

Transferring UR's from Biz to Personal Account

Everytime I try to transfer points from my Ink Plus to my CSP i get the message "An unexpected error has occured".  I have tried on multiple different computers/browsers over the course of many different days and also on mobile multiple times and get the same error.  

 

Today I tried to transfer to my Freedom card and it went through just fine and then I was able to transfer from my Freedom to my CSP.  It's not a huge deal becuase it's just one extra step and I know I can also transfer to points from my Ink plus directly to partners but I just like seeing them all in one place.  

 

Just wondering if anyone else has heard of this or maybe something I'm missing.

Message 1 of 3
2 REPLIES 2
Anonymous
Not applicable

Re: Transferring UR's from Biz to Personal Account


@Anonymous wrote:

Everytime I try to transfer points from my Ink Plus to my CSP i get the message "An unexpected error has occured".  I have tried on multiple different computers/browsers over the course of many different days and also on mobile multiple times and get the same error.  

 

Today I tried to transfer to my Freedom card and it went through just fine and then I was able to transfer from my Freedom to my CSP.  It's not a huge deal becuase it's just one extra step and I know I can also transfer to points from my Ink plus directly to partners but I just like seeing them all in one place.  

 

Just wondering if anyone else has heard of this or maybe something I'm missing.


Strange, I never have that issue.  Might want to give their technical department a call

Message 2 of 3
myjourney
Super Contributor

Re: Transferring UR's from Biz to Personal Account


@Anonymous wrote:

@Anonymous wrote:

Everytime I try to transfer points from my Ink Plus to my CSP i get the message "An unexpected error has occured".  I have tried on multiple different computers/browsers over the course of many different days and also on mobile multiple times and get the same error.  

 

Today I tried to transfer to my Freedom card and it went through just fine and then I was able to transfer from my Freedom to my CSP.  It's not a huge deal becuase it's just one extra step and I know I can also transfer to points from my Ink plus directly to partners but I just like seeing them all in one place.  

 

Just wondering if anyone else has heard of this or maybe something I'm missing.


Strange, I never have that issue.  Might want to give their technical department a call


I've never had any issues as well 

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Message 3 of 3
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