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Transferring UR's from Biz to Personal Account

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Established Contributor

Transferring UR's from Biz to Personal Account

Everytime I try to transfer points from my Ink Plus to my CSP i get the message "An unexpected error has occured".  I have tried on multiple different computers/browsers over the course of many different days and also on mobile multiple times and get the same error.  

 

Today I tried to transfer to my Freedom card and it went through just fine and then I was able to transfer from my Freedom to my CSP.  It's not a huge deal becuase it's just one extra step and I know I can also transfer to points from my Ink plus directly to partners but I just like seeing them all in one place.  

 

Just wondering if anyone else has heard of this or maybe something I'm missing.

Individual: Amex Platinum, Hyatt ($32k), Amex SPG Biz ($45k), Delta Gold ($40k), CSR ($21k), Amex EDP ($30k), Freedom ($14k), Quicksilver WMC ($7k), Discover IT ($3.5k), Lowes ($35k), Ink Cash ($10k)
AU: BCE ($25k), Freedom ($11.5k), Freedom Unlimited ($8k), Best Buy ($7k)
DW: Discover IT ($6.5k), Slate ($2.1k), Sony ($750), Capital One Platinum Prestige ($2k), Victorias Secret ($1.9k)
FICO As of 1/8/19 EQ- 822 (2 inq), EX- 831 (6 inq), TU- 818 (6 inq)
Message 1 of 3
2 REPLIES 2
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Moderator Emeritus

Re: Transferring UR's from Biz to Personal Account


@brclark82 wrote:

Everytime I try to transfer points from my Ink Plus to my CSP i get the message "An unexpected error has occured".  I have tried on multiple different computers/browsers over the course of many different days and also on mobile multiple times and get the same error.  

 

Today I tried to transfer to my Freedom card and it went through just fine and then I was able to transfer from my Freedom to my CSP.  It's not a huge deal becuase it's just one extra step and I know I can also transfer to points from my Ink plus directly to partners but I just like seeing them all in one place.  

 

Just wondering if anyone else has heard of this or maybe something I'm missing.


Strange, I never have that issue.  Might want to give their technical department a call

Message 2 of 3
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Super Contributor

Re: Transferring UR's from Biz to Personal Account


@Irish80 wrote:

@brclark82 wrote:

Everytime I try to transfer points from my Ink Plus to my CSP i get the message "An unexpected error has occured".  I have tried on multiple different computers/browsers over the course of many different days and also on mobile multiple times and get the same error.  

 

Today I tried to transfer to my Freedom card and it went through just fine and then I was able to transfer from my Freedom to my CSP.  It's not a huge deal becuase it's just one extra step and I know I can also transfer to points from my Ink plus directly to partners but I just like seeing them all in one place.  

 

Just wondering if anyone else has heard of this or maybe something I'm missing.


Strange, I never have that issue.  Might want to give their technical department a call


I've never had any issues as well 

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