I just got my card...I got and email on March 3rd that said my payment was due in 11 days. I logged in today to pay and the invoice due date WAS March 12th. I called and they basically said there wasn't anything they could do...the I should have looked at the invoice. Has anyone ever experienced this and had any success with NOT having it report late to your credit?
I just have to add that this card has been by far the most irritating to deal with for me. Just when I got to the point of understanding the old web interface they "upgraded" to the new website which is even more difficult to navigate. Setting up a payment is even more difficult. Ironically I received a solicitation to submit a review yesterday so they should know my feelings soon. I'd call but the hold time for a CSR is usually over 20 minutes.
Yeah... when I first got it, I swiped it at the gas station here in SoCal and it said driver number so I was confused, I called CS and it took 45 min so I threw it in my glove compartment... I think it's still there ??