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If you did not receive an email or correspondence which outlines the steps for qualifying for a higher CL over a period of time with usage and on-time payments, then the $500 SL is the minimum for approval. Not all $500 SL approvals qualify for that option.
@DebtJoe wrote:
Would multiple PIF payments over the course of one statement spook Amex? I'd like to put some serious grocery spend on the card, but with a family of 7, the $500 limit isn't enough.
You can do this but, during the first statement if you have them pull from your account you can only make 1 payment. If you push them from your bank bill pay you can send as many as you want but you have the delay of them mailing the payments.