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These are two of my highest limit and fastest growing cards. I always get monthly soft pull CLI's on both. Recently I added my brothers as AU's on my accounts to help them build credit and the cards were sent to me of course. They were stolen in transit via the USPS so I reported them and had them replaced.
After that, I went to ask for an increase since the issue had been resolved and replacement cards have arrived. Much to my dismay, upon calling, I was informed it would be a HP for a CLI. This has literally never happened before. It is clearly because of the stolen and reported cards but they say it is because:
"they have to update my information from the bureaus, since it hasnt been updated since I got the card years ago"
Doesnt quite make sense because obviously they SP me with every CLI I would think.
Any thoughts on how to not incur a HP but still get these cards to grow? Or has anyone had a similar experience before?
I was never hp'd for any CLI on Macy's, only sp. All of my increases were completed online.