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I think for me a lot of my loyalty to Cap comes from the fact that when I had my BK, I did everything wrong. I had things hit after my BK, including a repo for a reaffirmed car during the BK, and I didn’t get to rebuilding my credit until 3 years and some months after my BK and Cap sent me an offer for an unsecured card. I applied for it not expecting an approval and got a $500 limit which is now $8250.
I have also had two non-fraud disputes with them that they handled perfectly and found in my favor without any fuss and while customer service is foreign, the reps are always as helpful as the system will allow them to be.
Truth be told, I am teetering on the fence when it comes to dropping my new PayPal Cashback to the sock drawer and using my QS for my non-category spend because the PayPal card is a bunch of extra hassle that I don’t have with the QS and I don’t have much non-category spend to make that .5% worth it.
I would wait until you receive the denial letter.
Then I would mail your complaint giving your name / address/ last 4 ssan / and the reference number from the denial letter. This should be more then enough to identify you. Cap1 recon is the worst
@Anonymous wrote:
Okay thank you. Then sent me a digital version of the credit increase denial it is in my messages on my account portal.
Just realized that Cap1s letters do not have Ref#s so enclose a copy of your denial letter instead. Good luck
The risk factor statement is not referring to past due/missed payments or other negative information. Instead, it is likely the result of either a short credit history or a "thin" credit history, or both. Credit scoring systems not only look at whether your accounts are paid on time, but also at the length and depth of your credit history.
So, the top reason is evaluating the context dimension of your profile while the 2 bottom reasons EX/EQ are rating the overal length.
@Anonymous wrote:It’s not really worth fighting. You initiated a request for additional credit and they’re within their rights to perform a HP for the request. Either send them the documentation requested or just wait for it to drop off. If you dispute it, you’re just risking causing even more problems and they’ll just validate it anyway.
I disagree with you there, if they state it will not affect credit, they are misleading the consumer when they request a credit increase. I have done my credit increases with them and no HP to my profile, other I wouldnt even bother seeking a credit increase. 1 wasted HP to me is worth fighting for
@Anonymous wrote:
@Anonymous wrote:It’s not really worth fighting. You initiated a request for additional credit and they’re within their rights to perform a HP for the request. Either send them the documentation requested or just wait for it to drop off. If you dispute it, you’re just risking causing even more problems and they’ll just validate it anyway.
I disagree with you there, if they state it will not affect credit, they are misleading the consumer when they request a credit increase. I have done my credit increases with them and no HP to my profile, other I wouldnt even bother seeking a credit increase. I wasted HP to me is worth fighting for
While it’s correct that they are in the wrong here, someone suggested filing a dispute with the credit bureaus which would cause more problems than it would help. Capital One would just validate the inquiry and possible take AA on the account.
Emailing the EO is the correct path to take at this point if sending all of the information requested by snail mail is deemed too risky.
An HP is worth nothing compared to an actual account. I certainly wouldn’t get up in arms about something as minor as a HP that won’t have any scoring impact in a year (and may not have any scoring impact in the present if you have other HPs due to bucketing).