I recently was approved for a new Capital One credit card. This morning, I got a voicemail from the Capital One Fraud Department. I called back to the number on their website and they asked for my name, case number, birthday, and last four digits of my social. After a brief time on hold, the lady couldn't say exactly what was up but said I would be getting a verification form in the mail because of a "disrepancy in the system" and that I'll have to fill it out and mail it in.
My card came in the mail today and there is no way to activate it. It is not showing in my dashboard as an account either. I have two other cards with them plus a bank, savings, and money market account. I think she said it's a SSN verification form. Does that mean it was typed incorrectly or are they just verifying my activity?
I'm just wondering what to expect and if it's possible that I won't get the account after all.
I could be someone miskeyed your information or perhaps Cap1s fraud algorithm popped up an alert on review.
You won't know until you get the letter in the mail. I'm sure all it will all be cleared up shortly.
Congrats on your approval!
Thanks guys! I guess I'll have to wait and see, I was just curious if anyone else has had a similar experience. Hopefully it's just a precautionary measure and not in error