cancel
Showing results for 
Search instead for 
Did you mean: 

Cap1 1800 Application Says Pending Then Approved?

Auto Loans for ANY Credit Situation. Immediate Response.
Advertiser disclosure
New Member

Cap1 1800 Application Says Pending Then Approved?

I applied last friday 11/16/2018 for a OS1 and got the 7-10 day message, I recieved an email the next day asking for income verification and sent in all the information.I called the application status line and it said pending review. The first time I called I didn't quite catch what the automated message said and pressed 3 for it to repeat the message.  It then stated " I was approved". I called back again and went through the same process with the same outcome. I spoke with an agent and they said my application was still under review. Maybe it was just a glitch, or maybe something else. Anyone else have any insight on what's going on?

Thanks again

Message 1 of 8
7 REPLIES 7
Valued Contributor

Re: Cap1 1800 Application Says Pending Then Approved?

Welcome LightArrow! That's interesting. I haven't experienced anything like this before, but if you called and spoke with an agent, I would tend to go with what they said. Now, there are usually backdoor numbers you can try and call to get to the Credit/Underwriting Department to maybe get more info or speed things up.  They still may not have an answer, but sometimes they can figure it out for you then.

 

https://ficoforums.myfico.com/t5/Credit-Card-Applications/Backdoor-Numbers/td-p/408066

                               

Total Credit: $240,100Credit Utilization: 1%AAoA: 5 years, 7 monthsInstallments: Car Lease, Marcus LoanNegatives: 0

LOWES-35k | BOA-32.5k | AMEX-30k | DISC-27.1k | ALLIANT-25k | NFCU-25k | BARC-15k | BBUY-12k | CHASE-10k | WAL-10k | CITI-9.7k | PENFED-9.7k


Message 2 of 8
New Member

Re: Cap1 1800 Application Says Pending Then Approved?

Which one would be the under writting department?

Message 3 of 8
Valued Contributor

Re: Cap1 1800 Application Says Pending Then Approved?


@LightArrow wrote:

Which one would be the under writting department?


Good question.  I am not certain of the answer, but based on the list of numbers provided for Cap1, I would say it could be any one of these:

 

Cap1: 800-903-9177 (Application Service Group department)

Cap1: 800-955-7070 (App Status) Select App for New then Option 2 to check App status - 
Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)

 

I apologize if none of these are the answer.   Just trying to point you in the right direction. If not, I hope one of our good friends here who have Cap1 can give you more info.  

                               

Total Credit: $240,100Credit Utilization: 1%AAoA: 5 years, 7 monthsInstallments: Car Lease, Marcus LoanNegatives: 0

LOWES-35k | BOA-32.5k | AMEX-30k | DISC-27.1k | ALLIANT-25k | NFCU-25k | BARC-15k | BBUY-12k | CHASE-10k | WAL-10k | CITI-9.7k | PENFED-9.7k


Message 4 of 8
New Member

Re: Cap1 1800 Application Says Pending Then Approved?

I called a the numbers but to no avail. Guess I will just have to wait it out.

Message 5 of 8
Valued Contributor

Re: Cap1 1800 Application Says Pending Then Approved?


@LightArrow wrote:

I called a the numbers but to no avail. Guess I will just have to wait it out.

 

Okay.  Sorry I couldn't help you and best of luck with the app.  Keep an eye on this thread though, as someone else may stop by that has more info than I do that they can provide for you.  


                               

Total Credit: $240,100Credit Utilization: 1%AAoA: 5 years, 7 monthsInstallments: Car Lease, Marcus LoanNegatives: 0

LOWES-35k | BOA-32.5k | AMEX-30k | DISC-27.1k | ALLIANT-25k | NFCU-25k | BARC-15k | BBUY-12k | CHASE-10k | WAL-10k | CITI-9.7k | PENFED-9.7k


Message 6 of 8
New Contributor

Re: Cap1 1800 Application Says Pending Then Approved?


@LightArrow wrote:

I applied last friday 11/16/2018 for a OS1 and got the 7-10 day message, I recieved an email the next day asking for income verification and sent in all the information.I called the application status line and it said pending review. The first time I called I didn't quite catch what the automated message said and pressed 3 for it to repeat the message.  It then stated " I was approved". I called back again and went through the same process with the same outcome. I spoke with an agent and they said my application was still under review. Maybe it was just a glitch, or maybe something else. Anyone else have any insight on what's going on?

Thanks again


 Same thing happened to me. I recently applied for the capital one Venture card roughly 5+ days ago, and just today I had to send them a copy of my ID. I replicated your experience this evening, calling the phone number ending in 7070 and listened to the message (robo man)tell me that the application was still in review. I then selected the option  to have them repeat the information and robo man stated that I was approved. 

 

Interesting glitch.


In the garden till Nov 19, 2020 07:38:06 GMT....maybe

Message 7 of 8
Regular Contributor

Re: Cap1 1800 Application Says Pending Then Approved?

Going through this now. I thought it was approved. :-/ having them repeat is definitely a glitch.
Message 8 of 8
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.