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CapOne Luv button denials-How old is the score they're using?

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racer-x
Valued Contributor

CapOne Luv button denials-How old is the score they're using?

I've had a CapOne Plattie for 5 yrs, $10k CL.  Only way I ever got a CLI was through the EO.

 

The other day, I hit the button, and the denial document showed an EQ score from December.

 

My current score is about 50 pts higher than the score they used.  

 

Just wondering how recent or old are the scores they're using when they send the denial letters to your CapOne document inbox.

 

(BTW - I can't get a CLI on a 5 yr old card, but I can get a new $10k Venture)

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Anomalous
Senior Contributor

Re: CapOne Luv button denials-How old is the score they're using?

Unfortunately that's common. I tried for a CLI back in October and they were pulling from July. Had to go through EO to get one.

Keep both your credit and your body in top shape!

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