@Anonymous wrote:
Had the same experience a few months ago. Denied Venture for too many inquiries. I sent an email and got a call a few days later. CSR was pleasant going through my app, seemed like a positive conversation. They then finished with 'we don't have more sense than our computers so what it spits out is what we do'. Not actually, but that was the gist of it
I think the EO is really now just another level of customer service with less abilities than they used to have, but more abilities than front line CSRs.
I almost wrote a 'higher level of customer service', but then I realized that someone might take that wrong and expect better customer service....... So I changed it to be more grammarically correct and just more correct!
It is by will alone I set my mind in motion.....
Always follow these rules: Only take a HP for a new account. Always use the best rewards card for that reward category. Don't close a card unless you know you really should. Never use more than 35% of a credit limit. Recon as much and as best you can. Use the introductory period to the best advantage. Get the signup bonus. Whenever possible PIF or balance transfer so you pay less in interest. Never give an excellent rating when it is actually the norm. Always look for a discount as more is always better.
Always accept candy from strangers because they have the best candy or from people you know have good candy.
