Update, logged into the app and checked my documents area and looked at the pdf of why it was closed.
TOO MANY ACCOUNTS OPENED RECENTLY
NOT ENOUGH CREDIT INFORMATION ON FILE
They listed Experian as the source of their info... which is currently FICO 752, 3 HPs, no derogs, and $8 balance.
I guess that AAOA (9mos) really spooked them. Well at least you kind of know, but why not just deny the CSP and leave the CFU alone. I guess we’ll never really know their true reason. I think getting them to change their decision on recon may be akin to moving mountains, but GL2U all the same.
@Masterlink Great information, but TERRIBLE news! Seems awfully harsh. Very disappointing
Good luck with your call Monday.
Chase is really paranoid. They just froze my online access to my account for no reason when I am abroad (I had told them I was travelling) and they are refusing to open it until I walk into a branch which is impossible for the next year. They basically screwed me as I cannot login to pay my cards or do anything. They are really getting on my last nerves with this paranoid BS.
They froze my accounts too. It took a visit to a branch to re-open them. I am not dealing with their nonsense. Funny they still call me to become their private client but Im going to completely close them 6 months from now.
Chase has always had the attitude of "we're doing you a favor by extending you the credit" and has never seemed to really appreciate customers. I know that's common with big banks, but even in the past talking to Chase analysts, they just always seem to have that undertone. They just aren't the most customer friendly bank.
You can plead your case; this has happened to some other people around the internet and they've gotten the accounts reinstated, so all hope isn't necessarily lost. The bigger point is that you shouldn't have to beg for the account back. It shouldn't have been closed to begin with. If you were heavily apping for cards and/or churning it would make more sense, but this is just unreasonable IMO.
Just curious why do you have so many checking accounts and did you have them all listed as a "pay from" acct with Chase? Not saying anything is wrong with that, I too have multiple checking accounts....but only use two to pay credit credit card bills. Don't know if that had anything to do with it but you never know.
Could they be seeing you as a churner as a lot of banks give a SUB for opening a checking account. You have cards with other banks ....work on developing a relationship with them and maybe get your credit limits increased. Sorry about Chase's AA......I worry about it everytime I see a post like this.
there are lots of possibliles but one I like is if one is older in establishing credit, has a newish file and has an low aaoa + and has a bunch of accounts and and is siphoning off them in cash vs points transfers and is doing anything other than a single payment from a single account by either pay or push only once a month after the cut then its tagged as bust out fraud. there you have it