@Remedios wrote:I'm not so sure you should have cancelled your application. While expired ID and password typically aren't acceptable, due to pandemic an exception could have been made if they were able to see both documents,along with ss card and proof of residence for both domestic and foreign address.
Agreed. I accepted a new job about ten days ago and as fortune would have it, my current passport expired in late 2019, so they had me send images of my Driver's License and Social Security Card (which I had to dig out of a box up in the attic).
@Gmood1 wrote:10+ for Fin!
I app right here in the US and have multiple accounts with Citi. Guess what, they still take me through the same interrogation.
Once complete, the analyst says "congrats" you've been approved for blah blah blah.
I do tell them while in the conversation, I know @FinStar . That seems to push things along.
Don't let those interrogations detour you. You may actually have been approved. Citi is the only major lender I'm with, that has never denied me a tradeline.
^^^^ THIS!
Every time I want to go further than 100 miles from my house, I have to call them and let them know just to buy gas using my Shell card! .
Every summer, I travel from NC to WI so have to call up and list all the states I might possibly buy gas (NC, VA, WVA, OH, IN, IL, WI) and the dates. I feel like I'm checking in with Mom
But you know what? I really appreciate this approach when I've received calls from Comenity and Cap1 after someone fraudulently tried to use my credit card!
I'd rather avoid the problem ps than sort them out after the money is gone!
@designated_knitter wrote:
@Gmood1 wrote:10+ for Fin!
I app right here in the US and have multiple accounts with Citi. Guess what, they still take me through the same interrogation.
Once complete, the analyst says "congrats" you've been approved for blah blah blah.
I do tell them while in the conversation, I know @FinStar . That seems to push things along.
Don't let those interrogations detour you. You may actually have been approved. Citi is the only major lender I'm with, that has never denied me a tradeline.
^^^^ THIS!
Every time I want to go further than 100 miles from my house, I have to call them and let them know just to buy gas using my Shell card! .
Every summer, I travel from NC to WI so have to call up and list all the states I might possibly buy gas (NC, VA, WVA, OH, IN, IL, WI) and the dates. I feel like I'm checking in with Mom
But you know what? I really appreciate this approach when I've received calls from Comenity and Cap1 after someone fraudulently tried to use my credit card!
I'd rather avoid the problem ps than sort them out after the money is gone!
Honestly, I like this better than Chase's approach. Decline transactions at places that are a mile from where I've been working for the last 7 years. I mean, really? Card works fine anywhere within a block of my work, but they decline a few blocks over because it might be fraud?
Then there was the time they posted a blank check for $1000. No name, no signature. When I call in they tell me it's a good thing I caught it within 48 hours or I wouldn't have been able to get my money back. Wat?
@Brian_Earl_Spilner wrote:
@designated_knitter wrote:
@Gmood1 wrote:10+ for Fin!
I app right here in the US and have multiple accounts with Citi. Guess what, they still take me through the same interrogation.
Once complete, the analyst says "congrats" you've been approved for blah blah blah.
I do tell them while in the conversation, I know @FinStar . That seems to push things along.
Don't let those interrogations detour you. You may actually have been approved. Citi is the only major lender I'm with, that has never denied me a tradeline.
^^^^ THIS!
Every time I want to go further than 100 miles from my house, I have to call them and let them know just to buy gas using my Shell card! .
Every summer, I travel from NC to WI so have to call up and list all the states I might possibly buy gas (NC, VA, WVA, OH, IN, IL, WI) and the dates. I feel like I'm checking in with Mom
But you know what? I really appreciate this approach when I've received calls from Comenity and Cap1 after someone fraudulently tried to use my credit card!
I'd rather avoid the problem ps than sort them out after the money is gone!
Honestly, I like this better than Chase's approach. Decline transactions at places that are a mile from where I've been working for the last 7 years. I mean, really? Card works fine anywhere within a block of my work, but they decline a few blocks over because it might be fraud?
Then there was the time they posted a blank check for $1000. No name, no signature. When I call in they tell me it's a good thing I caught it within 48 hours or I wouldn't have been able to get my money back. Wat?
I rage quit a previous bank because when I was living along the border they kept refusing my transactions (this was debit) because they were all flagged as fraudulent because they took place along the border. When I walked into MX to have lunch and use my card? No problem. Just couldn't access my account on the US side where I lived and worked.
And just to keep it on topic: Citi was one of my first accounts, and while I really like them and appreciate the anti-fraud measures they go through, it can be irritating. I apped for Citi 2nd during my rebuild, but they're my 4th card in terms of opening date because it took 2 months for them to verify me and appove my secured card. Many phone calls and codes later, they opened it. I was worried that it was an omen of how they handled everything (overall), but after that opening, it's been smooth sailing.
I'm sorry you got so frustrated, OP.