I have tried the app also same 3-5 day message. Doesn't seem to be working for me or my DW.
I requested monthly for about 6 months and was stuck. I signed on to check my balance a month ago and noticed they upped my limit by $6k. I am imagining I will not be moving from the current limit for quite a while.
Was getting them every 90 days (mostly $500) then went from just after Christmas until mid July before I finally got a $300 one. Tried a couple times a month for just about 7 months.
My last increase was in Januray this year. CL was at 39K. have tried my usual CLI request every 2 weeks for the last 4 months. Denial every time with the letter that followed with "insufficent experience with current limit" crap. So it's been over 7 months and this weekend I tried it again but on my mobile app. Instant increase of 5K to 44K.
Every other week - that's a lot of attempts. I'm hoping that means that hitting the request feature on the website (or the app) doesn't result in a hard pull. Does it? Hubby hasn't tried yet...
I have tried every month since Feb 17, always "insufficient exp" score 780's, util 1% across all cards,,AAoA 6 yrs, no baddies, 2HP in two years, 6 fig income