So last friday the 31st I applied for the DC premier and got the 7-15 day messsage, and after reading that lots of people were able to get a status of their apps I called in. First time was on saturday and no luck, i figured too early. Second time was on tuesday, still no luck. Third time Wednesday and they still aren't even to be able to locate the application. So I called the other number that someone had posted and the lady (bank of montreal) I spoke with couldn't find anything either. She said the app may have gotten "lost" or something and suggested I reapply. Then I asked her if they would remove the inquiry since they don't even see the app and she said they can't do that because they don't see the app. 
So anywho I took her advice and went ahead and app'd for an elite this time. Got the same 7-15 day message. I figured I would call just to see if they had gotten my application this time. Well they still haven't recieved it. I went to explain to the lady that the first app was about a week already and I just did another app hoping that they would see something. She checked again and nothing. So I called the "backdoor" number and they ended transfering me to a DC "rep" to help me locate the app. He found nothing and said he would talk to the underwriters, puts me on hold and comes back shortly. He said they in fact see the 2 apps and theres a "letter" dated today and will be mailed out today. I'm wondering if the letter is for the first app or the second app, I should have asked but it totally went over my head. He said he couldn't say if it was approved or denied but I should recieve the letter sometime next week.
So today comes around and i figured if they have a "letter" for me surely someone can tell me something. I call the CSR and she looks me up by my socail and said it's "pending" and i should recieve something in the mail with 7-15 days. So now I'm thinking if it's a denial why not just say so instead I wasted another inquiry on my TU, good thing I don't have many. The first app they pulled TU almost instantly and the second app they didn't pull till later in the day so I'm thinking it may have been a manual review.
Now the wait begins again, this is so bugging me I just want an answer...lol
@Anonymous wrote:Try to be patient. I read all the posts here about CSRs not having any information so I didn't bother calling. Week after applying I got my PIN and 5 days later my card. I originally got the 7-10 day message, my scores aren't greAt so I wouldn't be shocked if you received your PIN in the mail today or tomorrow. Remember that they are swamped.
I just got off the phone with them. FYI I was told by a CSR that they are not allowed to leave their station 
and that they are having their lunch delivered directly to their desk. I had to ask LoL She said i would not believe the backup they are having to deal with and that applications continue to flow in at a dizzying pace for them.
So yes try the best you can to be patient as hard that is for all of us right now
@CreditMagic7 wrote:
@Anonymous wrote:Try to be patient. I read all the posts here about CSRs not having any information so I didn't bother calling. Week after applying I got my PIN and 5 days later my card. I originally got the 7-10 day message, my scores aren't greAt so I wouldn't be shocked if you received your PIN in the mail today or tomorrow. Remember that they are swamped.
I just got off the phone with them. FYI I was told by a CSR that they are not allowed to leave their station
So yes try the best you can to be patient as hard that is for all of us right now
Hah. That's some pretty stuff. I'm sure that they are swamped.
