So I applied for the Southwest Rapid Rewards Priority credit card last night and got a message "we are still reviewing your information and will let you know our decision soon". I called the reconsideration line and the guy told me they just needed to verify some information but it does mean I was denied. He told me that the department that handles that is close at the moment and to call back tomorrow. So I called in today and the guy said that he submitted my information to the appropriate people and I should recieve their decision in the mail within one to two weeks and he all is well I will recieve the card then. What does this mean??
I was recently approved for the CSP back on December 15, 2018 and kind of went through the same thing but was approved over the phone. I didn't have to wait for a decision. Should I call back and try again to see if I can get an instant approval over the phone?
I need your assistance community gurus!