So my 30 days passed and I went in to my Macy’s app to request my CLI’s for my Macy’s card and my Macy’s AMEX. Unfortunately there is no love button available for the Macy’s card instead it directs you to call the telephone number. This is different from a month ago when there was a love button. Thankfully there is still a love button for the Macy’s AMEX. Anybody know anything about this?
i might be in a similar situation as you. my Macys STORE credit card sits at $15k. last month, my love button went away, and it told me to call, but i didnt, i really dont need anymore on that card. however, a couple of days ago i hit the button and it was like it always was. it SEEMS like i heard some one on here saying that it intermittently happens to them. not sure.
@CamaroSS17 Thank you! I will wait and see if it comes back, I think.
@AJC I could call, but would it then be a HP rather than a SP, AJC?
Ive always called. Never used the luv button because I didn’t want to chance a random HP. So when I called, I just say, “can a SP CLI be done?” CSR checks and let me know. All 4 times it was a SP.