I applied for a BBVA card and was denied for "unable to verify identity". Has anyone experienced this who was able to get the application reviewed and eventually approved. If so, who was the point of contact at BBVA? there's one member I've already asked in a pm who said they were successful but refuses to help. Hopefully there's someone here who is willing to help as they have received help from other members.
(Formerly known as: Credit is my hobby/TCL objective)
@12njoy wrote:I applied for a BBVA card and was denied for "unable to verify identity". Has anyone experienced this who was able to get the application reviewed and eventually approved. If so, who was the point of contact at BBVA? there's one member I've already asked in a pm who said they were successful but refuses to help. Hopefully there's someone here who is willing to help as they have received help from other members.
I'm sorry you've encountered folks who have enjoyed the wisdom and assistance of others, but fail to reciprocate. I've come across a few myself. 
I don't have any info on BBVA, but if it were me, I would change the title of the thread, or start a new one with a topic that would attract folks with BBVA experience, i.e. "Need Contact Info for BBVA Compass NBA Card", or something similar. There might be folks with your answer, but they may not click your post based on the title.
Hopefully somebody will have the info you're looking for. Good luck! 
@B335is wrote:
Sorry to hear 12njoy. My ordeal was a bit different. They called me for verification and the card arrived about two weeks later. When I tried to swipe it at Ralph's, it was declined. I called customer service who said my account was closed because they couldn't verify me. I got nowhere with the front line agents. So I sent a complaint to CFPB and a few weeks later was notified the account was reopened. About a week after that, I got a letter from the VP of Lending services. I wish I had kept the letter, with her name and number on it. Sorry I couldn't be more help.
Thanks B335 that helps. It burns me up when someone says "PM me and I'll send the info" . Then you PM them and they don't even have the decency to respond. I saw that the message was read too. It's like getting help from people but not wanting to give help. Oh well nothing I can do about that now. I was going to do the CFPB route too. I applied before and got the same message and I pushed the issue and got a supposedly 2nd review with a decline stating the identical reasons affecting my credit score. It's like they did a cut and paste from the CRA into the 2nd denial letter.
@Anonymous wrote:hope you find your answer!
Thanks it appears that only one poster has been successful with this and their not sharing.
@UncleB wrote:
@12njoy wrote:I applied for a BBVA card and was denied for "unable to verify identity". Has anyone experienced this who was able to get the application reviewed and eventually approved. If so, who was the point of contact at BBVA? there's one member I've already asked in a pm who said they were successful but refuses to help. Hopefully there's someone here who is willing to help as they have received help from other members.
I'm sorry you've encountered folks who have enjoyed the wisdom and assistance of others, but fail to reciprocate. I've come across a few myself.
I don't have any info on BBVA, but if it were me, I would change the title of the thread, or start a new one with a topic that would attract folks with BBVA experience, i.e. "Need Contact Info for BBVA Compass NBA Card", or something similar. There might be folks with your answer, but they may not click your post based on the title.
Hopefully somebody will have the info you're looking for. Good luck!
Great idea UncleB. Is there a mod who can change the title of this thread to "Need Contact Info for BBVA because BBVA unable to verify identity on credit app"?
Thanks Saleen