Hi everyone,
Thanks for reading. I'm not sure where this post belongs if it's not in the correct place, please feel free to move it.
I applied for a Penfed Pathfinder Rewards card last Wednesday and got the pending notice. I waited three days before calling and when I did they said my name and birthdate was incorrect on my file for Equifax (it listed my brother's name as we have almost similar names) and birth date. They said to dispute with Equifax and to try calling them after they correct the mistake.
So on Saturday (the same day), I call Equifax and they said to fax a cover letter, DL, and SSN card. I don't have a fax machine, so I head over to FedEx and faxed it.
So fast forward to today, I asked Penfed what I could do, and they said to wait until Equifax fixes it.
My question is: should I also mail a copy to Equifax just to be sure? I didn't get a confirmation number or anything. I already tried multiple times online dispute and Equifax says I can't access it at this time.
Will Penfed HP again for the card? I'm feeling like I'm stuck in app limbo. Also, does anyone have experience with how long it takes for Equifax to change name and birth date?
Thanks again for all the help!!