What’s Up With Fifth Third Bank and their Trio card?

[Bandit5160]

A week or two ago, I got a note in the mai saying I was pre-approved for the Trio.  So I append online with my special pre-approval number and got a message thanking me for applying and saying I can complete balanced transfers once I receive my card.  It did not explicitly say I was approved or give me a SL but that sure sounds like an approval to me.  Yet I still haven't gotten a card or even so much as an e-mail from them. But I did get another pre-approval mailer like the one I apped from before.  What is going on...why would they send me another pre-approval notice whenI've already supposedly just been approved for that card.  Are they just slow?  Or is it possible my approval did NOT go through before?

[AllZero]

Have you tried calling the customer service line?

[FinStar]

Pre-approved offers are sourced from a third party so they won't know if you decided to apply with the first offer they sent you (or 2nd, 3rd, etc.).

They tend to process things a bit slowly so give things time. If you receive any correspondence that yields "the price you pay for credit" with a FICO score, then you were approved. The card follows shortly after.

Calling the CS agents won't do much since they won't release any information, unless it has to do with a verification request.

Just ignore the 2nd pre-approved mailer.

[Bandit5160]

I got my "price you pay for credit" notice telling me my TransUnion credit score was 770.   I also got my card...I was approved for a $6,500 SL with a 17.49% APR.  So all turned out well.

[AllZero]

Congratulations on your approval!

[CreditCuriosity]

@Bandit5160 since approved locking this thread.   Feel free to share your approval in the approval section with relevant information if you would like.  Congrats.