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"Edit: Approved!! Apple Card App decision: "We are unable to verify your identification information"

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Established Member

Apple Card Denial Question

I was curious to see if anyone has been denied due to "not being able to verify information". It says to contact apple support. I know the application has been SP approval. Has anyone contacted apple support. I suspect its going to be a hard pull. Wanting some confirmation


Message 21 of 61
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Regular Contributor

Re: Apple Card Denial Question

Hi...Did they ask for your ID?

Message 22 of 61
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Valued Member

Re: Apple Card Denial Question

Following....

Message 23 of 61
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Regular Contributor

Re: Apple Card Application...HELP

thanks so much...how do i do a hard reboot?...will that delete my phone? pictures etc

Message 24 of 61
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Senior Contributor

Re: Apple Card Application...HELP

No, turn it off and back on is what they mean, I believe.













(Forgive typos, mobile.)(Everything said is Just IMHO.)
Scores updated March 2020.

In order to better answer your questions and record your DPs, please provide your profile stats: Any baddies? (clean/dirty), Number of accounts open and closed on CRs (thick/thin), AoOA? (aged/nonaged), AoYR-Age of Youngest Revolver (new accounts/no new accounts)? Open/closed loan on CR?
For example, mine is clean/thick/aged/new accounts, with open loan on record.
If you don't know where you fall, just list whether you have any baddies, your number of open and closed accounts, AoOA, AoYR and whether you have a loan on record.
For utilization questions, list individual and aggregate utilizations, revolving and installment. please.
Message 25 of 61
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Valued Contributor

Re: Apple Card Application...HELP

Same thing happened to me.  Applied and got an approval but didn't accept at the time.  Two days later I decided to accept and went to reapply and now says it can't verify my information.  Called and they said nothing else they can do but to apply later with no kind of timeframe.  My TU is thawed and have never had an issue with chex.  No clue what the problem is. 

Message 26 of 61
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Valued Member

Re: Apple Card Application...HELP

Same thing here.

Applied on the 29th and declined the offer.

Tried today and got denial due to "You have applied a number of times so we cannot verify the information you have provided at this time"

Don't know what is that mean?

Should I try later?

 


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Message 27 of 61
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Regular Contributor

Re: Apple Card Application...HELP

Same is happening to me. Apple put me in contact with Goldman Sachs who told me it was a bug and they were working on it. They did not give me a time frame so no card from them for the time being I guess.
Message 28 of 61
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Contributor

Re: Apple Card Application...HELP

@boomhower,

i know this is a really old post, but i saw that u called apple, and i recently applied and they asked me to send a copy of my id which i did on the spot. and they came back with under review. That was 2 days ago havent heard anything yet. was going to try and call and see whats up. So do u have that number??

Message 29 of 61
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Senior Contributor

Re: Apple Card Application...HELP

I wonder if you close the account now, if it would ever hit the credit reports?













(Forgive typos, mobile.)(Everything said is Just IMHO.)
Scores updated March 2020.

In order to better answer your questions and record your DPs, please provide your profile stats: Any baddies? (clean/dirty), Number of accounts open and closed on CRs (thick/thin), AoOA? (aged/nonaged), AoYR-Age of Youngest Revolver (new accounts/no new accounts)? Open/closed loan on CR?
For example, mine is clean/thick/aged/new accounts, with open loan on record.
If you don't know where you fall, just list whether you have any baddies, your number of open and closed accounts, AoOA, AoYR and whether you have a loan on record.
For utilization questions, list individual and aggregate utilizations, revolving and installment. please.
Message 30 of 61
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