Is this something new with synch?? Most always you normally have to unfreeze your report for a CLI.......................................
Mine are frozen too but I got a CLI on Lowe's today. I'm not happy with Synchrony right now but will let them add to my overall CL!
One of the best times to visit some cards for increases is while in the garden. Looks like it was the right decision on your part.
Still in the garden, so I decided to request some increases since my scores have been steady rising. Sync/Amazon approved an additional $1500 and NFCU approved an additional $2500 on one card, I just now requested a CLI for my second NFCU card so I'll report back on that one. Also tried Discover but that was a no-go. All this was done with all three reports on ice.
Lol having locked reports can really brazen us. Great job