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So, applied for a CSR earlier today and received a "Pending Additional Review and we'll get back to you as soon as we can..." message. Got me a bit worried as my credit score is in the 830s, and I have no other credit card debts pending. My only debts are my mortgage, car payment, and student loans. I havent applied for a credit card in years.
So, I called the automated number to check application status and it says "We'll notify you within 30 days..." message.
Unhappy with that response, I called the reconsideration hotline to talk to an actual agent, who then transferred me to someone else to review my application on the spot to help expedite the application process. The agent then reviewed my application, placing me on hold for about 5 minutes (coming back every so and so to let me know she was still reviewinig) and then said they needed to verify who I am, so she asked for my phone number, sent an automated text with pin, asked me to read her the pin, and then APPROVED. The card then showed up on my online profile with the card to be sent shortly.
Has anyone experiened this? The application was on "pending review" just to verify who you are? They didn't ask any security or public related questions. Just reviewed the application, sent a text, ask for the pin, and that was it.
It just seemed... odd. Haha! Nonetheless, got approved but still weird.
I've seen it around the boards that this happens. The good thing is when they send the text and you give them the code, it allows them to verify you by phone number.
Congrats on the approval!
Congrats on your approval and massive SL !!!!!
@Anonymous wrote:
Thanks! I got 30k.
Congrats on the Approval, and great SL!
Congratulations on your approval!
$30k for days! Congrats!
@Anonymous wrote:So, applied for a CSR earlier today and received a "Pending Additional Review and we'll get back to you as soon as we can..." message. Got me a bit worried as my credit score is in the 830s, and I have no other credit card debts pending. My only debts are my mortgage, car payment, and student loans. I havent applied for a credit card in years.
So, I called the automated number to check application status and it says "We'll notify you within 30 days..." message.
Unhappy with that response, I called the reconsideration hotline to talk to an actual agent, who then transferred me to someone else to review my application on the spot to help expedite the application process. The agent then reviewed my application, placing me on hold for about 5 minutes (coming back every so and so to let me know she was still reviewinig) and then said they needed to verify who I am, so she asked for my phone number, sent an automated text with pin, asked me to read her the pin, and then APPROVED. The card then showed up on my online profile with the card to be sent shortly.
Has anyone experiened this? The application was on "pending review" just to verify who you are? They didn't ask any security or public related questions. Just reviewed the application, sent a text, ask for the pin, and that was it.
It just seemed... odd. Haha! Nonetheless, got approved but still weird.
Congratulations on your CSR approval.
The Status Update Line would have eventually changed to the 7-10 day message; you just short-circuited the process.
Just last week I applied in-branch and got the 7-10 day message, went home and unlocked my credit reports, then went back to the branch where the personal banker called the analysts directly and they were able to retrieve my app and approve it. I didn't even get a text since I was right in a branch and the banker vouched that I was there.