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Gap cli and sync chat has changed

Regular Contributor

Gap cli and sync chat has changed

So its been 3 months since my last cli, decided to grow my gap card higher in the hopes it will eventually get turned into the visa down the road. Was at 6,000 asked for 8,000 and was instantly approved. 734 fico score as of now. Thats good for now.

 

The synch chat has changed now .When you click on the green live chat it now takes you too "Sydney" your virtual assisant who asks you what you need. When i typed in credit line increase it directed me to the page online where you request it yourself. So then i typed in Represenative and then it asked if i wanted to connect to live chat. i clicked yes and then it told me to wait while they got someone to me. Now you do not see the name of the person assisting you, and you do not see when they are typing back to you. And when you type in any numbers (like annual income, how much more credit you want etc) when you press send to show it up on the chat screen it blockes out the numbers. For instance i typed in wanting an additional 2,000 and on the screen when i pressed send it showed "an additional **** please". Weird.

Starting scores very low 600's, 7 months ago ~ Now EXP 738 ~ EQ 721 ~ TU 739 ~ Goal 800 club ~ No lates ~ Collections or Negatives ever
~ Very new to credit ~ AAOA 14 months ~
~Major credit cards~
~ Discover It AU 11,000 ~ Marvel 10,000 ~ PayPal Cashback MC 10,000 ~ Ebates 9,000 ~ Cabela's club visa 6,500 ~ Bloomingdale's AMEX 6,000 ~ CSP 5,000 ~ Boa 5,000 ~ Old Navy Visa 5,000 ~ Citi Costco 4,000 ~ Discover IT 3,100 ~ Disney Chase 2,000 ~ Blispay ~ 2,000 ~ ~ Wells Fargo Cash ~1,500 ~ Cap1 Quik1 1,350 ~ Hilton AMEX 1,000 ~ BCE AMEX 1,000 ~ ED AMEX 1,000 ~ Gm Buy-power ~ 500 ~ Walmart MasterCard 500

~Store cards~
Macys 20,000 ~ QVC 10,000 ~ Walmart Store Card 10,000 ~ GAP store card 9,000 ~ TJ MAXX 7,000 ~ Amazon store card 6,000 ~ JC Penny 6,000 ~ Victoria's secret 4,400 ~ American Eagle 4,000 ~ Sunglass Hut 3,300 ~ Buckle 2,500 ~ Kohl's 2,500 ~ Nieman Marcus ~ 1,500 ~ Maurice's ~ 300

~Inquiries and AAOA holding me down~
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1 REPLY
Regular Contributor

Re: Gap cli and sync chat has changed

Update. It DOES show you who the represenative is, says it once as soon  as you connect with someone. Example it will say at the top of the screen "connected to customer service representative Anita Stein. But then just shows chat bubbles as you go back and forth.

 

And hmmm went to my amazon store card chat and it was the same as before. So so far for me its just been the gap chat thats different

Starting scores very low 600's, 7 months ago ~ Now EXP 738 ~ EQ 721 ~ TU 739 ~ Goal 800 club ~ No lates ~ Collections or Negatives ever
~ Very new to credit ~ AAOA 14 months ~
~Major credit cards~
~ Discover It AU 11,000 ~ Marvel 10,000 ~ PayPal Cashback MC 10,000 ~ Ebates 9,000 ~ Cabela's club visa 6,500 ~ Bloomingdale's AMEX 6,000 ~ CSP 5,000 ~ Boa 5,000 ~ Old Navy Visa 5,000 ~ Citi Costco 4,000 ~ Discover IT 3,100 ~ Disney Chase 2,000 ~ Blispay ~ 2,000 ~ ~ Wells Fargo Cash ~1,500 ~ Cap1 Quik1 1,350 ~ Hilton AMEX 1,000 ~ BCE AMEX 1,000 ~ ED AMEX 1,000 ~ Gm Buy-power ~ 500 ~ Walmart MasterCard 500

~Store cards~
Macys 20,000 ~ QVC 10,000 ~ Walmart Store Card 10,000 ~ GAP store card 9,000 ~ TJ MAXX 7,000 ~ Amazon store card 6,000 ~ JC Penny 6,000 ~ Victoria's secret 4,400 ~ American Eagle 4,000 ~ Sunglass Hut 3,300 ~ Buckle 2,500 ~ Kohl's 2,500 ~ Nieman Marcus ~ 1,500 ~ Maurice's ~ 300

~Inquiries and AAOA holding me down~
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