I got this card back on June 27th with a $8,000 SL. I decided to use the online chat and ask for $15,000. I was offered $10,000 instead. I accepted the offer. It wasn't what I asked for, but $2,000 isn't a bad increase.
11:14:12 AM : Agent: I am able to increase your credit limit to 10000.00; unfortunately, we are unable to grant the full amount that you requested.
11:14:17 AM : Agent: Would you like me to complete the request for this approved amount?
11:14:23 AM : Customer: Yes
11:14:51 AM : Agent: Congratulations! your request has been approved and the new limit will be 10000.00 effective now.
Yeah CHAT is been really a nice approach on their cards for many of us.
Congratulations on the new SP CLI and moving up the line with it. Good card.
Yeah, the chat is on the top right of Synchrony's site.