Us bank prequalified me for 3 of their cards with specific aprs and i applied for Cash + and 365 Amex. When i called the status the phone couldnt locate my info.
Today i received this weird denial letter that says " We regret we are unable to approve your applicaiton at this time due to combination of phone and other data associated with suspected fraud.Our decision was based in whole or in part on information obtained from the following consumer credit reporting agency SageStream LLC & Advanced Resolution Services Inc? !
I have never heard of them and my 3 bureau reports are clean and no sign of any fraud or anything. who are these companies? . its infuriating that they collect my information and i have no clue what is in my report and banks use these companies that i have never heard of and the letter is so vague! I faxed a signed letter to SageStream requesting my full credit report.
I will check with this Advanced Resolution Services as well and get a copy of my report.
the letter is very vague about some suspected fraud and associated phone etc and these companies have websites that are no good . fax or mail works, i am choosing to fax.
anyone else here got this kind of denial letter from USBANK?
My phone number has always been associated with my personal cell phone use. Its annoying that there are companies that thrive on collecting , manufacturing reports about people that people have no clue of.
UPDATE: Ok Us bank is crazy. After sending the fax to Sage Stream Llc last night , this morning i called Adavanced resolution services and explained them the us bank denial letter and requested a copy of my credit report. The lady asked me to fax my information and told me that the denial reason in the letter ( phone is associated with suspected fraud etc) usually means perhaps usbank couldnt verify me . I was surprised because i didnot receive any calls from us bank for verification . I had called us bank at least 2 times to check my status last week even before i received this denial letter and they told me that they couldnt approve me because of new accounts etc etc. So i was expecting that as denial reason instead of this vague 'phone is associated with the suspected fraud' reason. After hung up with ARS I immediately called US bank and asked them to explain their denial reason that is 'suspected fraud' in the letter . She pulls my application and says that their system autoflagged and auto denied me because i applied for two cards at once and my applications have not even been reviewed yet. She puts me on hold to review my applications and comes back after 5 minutes and says everything looks fine on my applications and i am approved !. And it takes 24 hours to finalize credit line etc. I asked her to tell me which card application was approved ? She says both of my applications cash+ and 365 amex are approved !!!!. I should get them in the mail in a fewdays! This whole us bank appoval process is unlike any other . Crazy.
