Im not too sure, but what I do know is that its considered a SP and I would recommend the online chat on your cards home page off of the full site. I had my card since December and I did some reading off the forums and noticed it was best to do an online chat. I went from 1k to 4k in just less than 6 months. Ask for 25k, you may or may not get the full amount but you will most likely get more than what you think.
It really is different for everyone. Synchrony is a strange bird. I get no love from the chat, but Every 4 months, like Clockwork I get a CLI thru the Luv Button. Good Luck
Yea with synchrony ask every 4 month , in my case with amazon i wait 4 months and they increase $1,000 to $3,500 now waiting 4 more months lol , i get walmart card this months and waiting that 4 months too.
Did you put usage through the card and PIF?
I found that having a balance show when statement closes and pay before due date to avoid interest gets the best results. After every four statements I would try the CLI button and in most cases get a CLI. I started with a $700 store card and it has been upgraded to a (Discover) Mastercard with a $8000 CL. YMMV
Cold, is it 4 months or 4 statements after your last CLI at Walmart? I am at 4 statements , but a week to go on 4 months. Hoping not to push luv button to soon. Thanks