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When should I expect my Capital One Quicksilver One card in the mail?

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New Member

When should I expect my Capital One Quicksilver One card in the mail?

I applied online on 7/24/17, and recieved an instant approval, but I have not gotten an approval email yet.  I'm leaving town on saturday 8/5, but can i expect to get my card in before then?

Message 1 of 11
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Established Contributor

Re: When should I expect my Capital One Quicksilver One card in the mail?

Call them.

Message 2 of 11
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Established Contributor

Re: When should I expect my Capital One Quicksilver One card in the mail?

I'm surprised you haven't gotten it yet. I'd say it usually takes about a week. Also a little surprising you haven't got an approval email even though you were instantly approved. 

Message 3 of 11
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New Member

Re: When should I expect my Capital One Quicksilver One card in the mail?

I haven't been to the Post Office in in the last few days, so there is a possibility that it is there now.  I plan on stopping this evening to check, but i thought it was strange as well that i never received an approval email.  I was going to contact customer support, but the number listed says its for servicing of existing accounts only, and i don't have access to my card number yet, only the last 4 that show up when i log in through the capital one iphone app.

Message 4 of 11
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New Member

Re: When should I expect my Capital One Quicksilver One card in the mail?

 
Message 5 of 11
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Established Contributor

Re: When should I expect my Capital One Quicksilver One card in the mail?

I was approved for the QS on the 27th and received my card in the mail yesterday, the 1st.

***Gardening 3/29/2018 until 9/25/2018***

FICO 8 Scores: EQ~692 l TU~657 l EX~669
Message 6 of 11
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New Member

Re: When should I expect my Capital One Quicksilver One card in the mail?

I actually got through to an operator with capital one, and they said they mailed mine on the 27th, so it could be friday or tuesday before it arrives, but that they have seen cases where it arrives in less than 7-10 business days.

Message 7 of 11
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Re: When should I expect my Capital One Quicksilver One card in the mail?


@tjs9642 wrote:

I haven't been to the Post Office in in the last few days, so there is a possibility that it is there now.  I plan on stopping this evening to check, but i thought it was strange as well that i never received an approval email.  I was going to contact customer support, but the number listed says its for servicing of existing accounts only, and i don't have access to my card number yet, only the last 4 that show up when i log in through the capital one iphone app.


You can call anyway. 

 

Customer Service:  877-383-4802

 

If you dont have a card number, possibly use your SSN or just keep saying representative or hit 0 a million times till you get a person.

Message 8 of 11
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Established Contributor

Re: When should I expect my Capital One Quicksilver One card in the mail?

3 of my 5 approvals with CO the emails went to my BULK/SPAM folder, did you check there.  1 approval I never received by email but showed on my dash the same day so knew it was good.

" EX 718 EQ 730 TU 737 MMS 729"
Message 9 of 11
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New Member

Re: When should I expect my Capital One Quicksilver One card in the mail?

Yes, I have check the spam/junk folders, but didn't see anything.

Message 10 of 11
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