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I'm a rebuilder and I fell into the CreditONE trap before I found the Shangrila of Credit Info that is the MyFico Forums. I did the prequal and was approved on Jan 24th, received the "your card is in the mail" email on the 26th, and then nothing. I know cards can take a while so I didn't spazz but then I started receiving "Activate your card immedietley" emails from CreditONE. I called they said give it 3 -5 more business days, ok no problem; more agressive "activate" emails, calls back give it 3 more days; 3 days pass "Oh no you should have received it by now, I will FedEx it" "Thank you is this overnight or ground?" "Ground we dont do overnight" "Ok Thanks"; card comes overnight *Facepalm* I am at work. CreditONE has VERY strict delivery guidelines; no holding at local FedEx, no holding at FedEx distribution center, only deliver between 9am - 10:30am, can not change delivery time, can not reroute. I went through 5 diffrent levels of CS until a Sr. Manager called FedEx and even she couldn't alter company policy. I had to take off work, or let the card delivery fail 3x at which point FedEx would send it back to CreditONE and then they would reissue the card again through USPS snail mail. Luckily today was a holiday and I was home to greet FedEx but to my surprise my statementy had already closed, I have a balance ($75 AF), and it is due next Friday. This is CRAZY now if I wasn't off today I would have to had wait for the return, reissue, and by the time I would have received the card, IF I received it, it would have been after the due date and I would have a 30 day late on my account. Baby Geezus 8lb 6oz knows I don't need that headache when I am trying to build. So this is just a warning to all rebuilders or those new to credit, steer clear of CreditONE and if you have no other option be aware your billing cycle starts the day you are approved with a $75 charge. Luckily this turned out to be a cautionary drama and not a credit card horror story.
@Shadowfactorwrote:
Credit one can be a headache. I have a card luckily I haven’t had any issues with them. It’s getting canceled very soon.
This is why it’s important to read the terms and conditions of any card. Had you read that. You would have known that they charge a $75AF at the first statement date regardless if the card has been activated. It’s very clearly spelled out in the terms.
I was going to ask the OP if he had activated his card yet and if no, tell him NOT to activate it & call instead and tell them he has changed his mind and doesn't want it, and refuses to activate it.
Perhaps they've changed their policy since then: I app'd & was approved for Credit One back in 2012. When the card arrived and I looked over those terms I just said "No, I won't do that to myself!" Yes, I knew the terms when I app'd (pre-approved mailer), but with the card staring me in face it was just more real & I changed my mind. I called and told them I had changed my mind and refuse to activate it. They were rude & nasty of course, but I was never hit with the AF, and account never reported to my CR. The only thing ever on my CR was the app HP, which fell off years ago.
It's BS like this that makes me so happy I am finally able to close my Credit One card after 2 years. It served it's purpose as a rebuilder and now that I've got prime cards I'm kicking it to the curb.
Good luck on your rebuilding journey!
It’s posts like this that make me so freaking glad I was denied (😂😂😂😂😂) last year for Credit one.......
seriously tho, I thought it was capital one....😱😱🤪🤪🤪
my friend, I would cancel. It’s better to get a secured card.
@Shadowfactorwrote:
Credit one can be a headache. I have a card luckily I haven’t had any issues with them. It’s getting canceled very soon.
This is why it’s important to read the terms and conditions of any card. Had you read that. You would have known that they charge a $75AF at the first statement date regardless if the card has been activated. It’s very clearly spelled out in the terms.
I am fully aware of the T&C and was not surprised by the $75 AF at all. I was shocked my 1st billing cycle was closed and I owed a min payment b4 I activated the card. The reason I was so caught unaware is because 1 of my many times calling in I asked when was my due date and was told "Don't worry it will be calculated after you activate the card, you don't have one yet". It will be my Netflix card until I can close it in 11 cycles
CreditOne is the true Capone bank it seems.