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@Anonymous wrote:Hit Ex and TU already...scores dropped!!
That should be fixed once you get the new account and they update the reports (should be fairly quickly).
Adding transactions to original post.
@Anonymous wrote:Got a phone call yesterday to call into the fraud dept to verify some trasnactions on my account. I called in and the automated system transfered me to a rep after I hit the 3 for not recognizing the trasnaction.
Rep gets on the line...tells me this is her first Fraud issue on the Marvel card, asked me which design...blah blah...she then states that there have been numerous transactions that had posted to my account and wanted to verify. ALL WERE APPROVED FROM INDIA!! either online or phone. What happened Sync???? My biggest transaction was $35ish dollars until now. So me spending thousands over the phone half way around the world is gonna make so much sense? I don't even know what to say. First time ever with fraud and it seems like I was hit hard. Last statement was $501.xx now my balance is over $16,000...all of which was fraud as I didn't use the card after the statement cut.
New card number coming and so affidavit things. I am gonna make sure I cross my T's and dot my I's on this one.
UPDATE:
Transactions are now visible....here they are
They sure did have fun!
They sure did! WOW. How disheartening that Synchrony didn't catch it at the beginning.
@Anonymous wrote:Got a phone call yesterday to call into the fraud dept to verify some trasnactions on my account. I called in and the automated system transfered me to a rep after I hit the 3 for not recognizing the trasnaction.
Rep gets on the line...tells me this is her first Fraud issue on the Marvel card, asked me which design...blah blah...she then states that there have been numerous transactions that had posted to my account and wanted to verify. ALL WERE APPROVED FROM INDIA!! either online or phone. What happened Sync???? My biggest transaction was $35ish dollars until now. So me spending thousands over the phone half way around the world is gonna make so much sense? I don't even know what to say. First time ever with fraud and it seems like I was hit hard. Last statement was $501.xx now my balance is over $16,000...all of which was fraud as I didn't use the card after the statement cut.
New card number coming and so affidavit things. I am gonna make sure I cross my T's and dot my I's on this one.
UPDATE:
Transactions are now visible....here they are
They sure did have fun!
Omg several of these are were charged less than 5km from my house. Never heard of Merrill Lynch in Kuwait and they are my primary investment company. Seems as though an Indian may have compromised your account given the charge locations.
Synchrony was probably LOVING those FTFs.
Pretty crazy they managed to do $16k in international charges. Likely has to do with it all being done in 1 day. Synch needs to step up their IT game. Either way though, you won't be liable so all you're really out is some time and a temporary drop in credit scores.
Looks to me like someone padded their investment accounts with your card. Just kept charging amounts til it was finally declined when you hit your limit. When (I'm being optimistic) they get caught I'm guessing in addition to credit fraud charges they'll be looking at some sort of investment/FTC charges as well.
And here I've been whining that Sync won't up my WM MC limit lately....think I'll gladly stick with the $6K I've got and be glad I don't have more exposure with a bank not looking out for me.
Sorry this happened to you
@baller4life wrote:
@Anonymous wrote:Got a phone call yesterday to call into the fraud dept to verify some trasnactions on my account. I called in and the automated system transfered me to a rep after I hit the 3 for not recognizing the trasnaction.
Rep gets on the line...tells me this is her first Fraud issue on the Marvel card, asked me which design...blah blah...she then states that there have been numerous transactions that had posted to my account and wanted to verify. ALL WERE APPROVED FROM INDIA!! either online or phone. What happened Sync???? My biggest transaction was $35ish dollars until now. So me spending thousands over the phone half way around the world is gonna make so much sense? I don't even know what to say. First time ever with fraud and it seems like I was hit hard. Last statement was $501.xx now my balance is over $16,000...all of which was fraud as I didn't use the card after the statement cut.
New card number coming and so affidavit things. I am gonna make sure I cross my T's and dot my I's on this one.
UPDATE:
Transactions are now visible....here they are
They sure did have fun!
They sure did! WOW. How disheartening that Synchrony didn't catch it at the beginning.
I'm flabbergasted that they let that much go through on 1 day, especially the multiple Merrill Lynch charges. Major SYNCH fail!!!